Troubleshooting FAFSA® Questions

If your loan servicer does not think you are enrolled, complete the following steps: Print proof that you are enrolled by using the Self-Serve Enrollment Verification Tool. Send this proof to your loa...

No. If you are not taking a loan, you do not need to complete Entrance Counseling or a Master Promissory Note (MPN).

When you take fewer than 6 credits, you enter the grace period. The grace period starts the day after you stop attending school at least half-time (6 credits) and ends the day before the repayment per...

You are most likely getting notified to complete exit counseling if you are: about to graduate, withdrawing from BYU-Idaho, dropping below half-time enrollment (less than 6 credits). Federal regulatio...

If you don’t know who your loan servicer is or how to contact them, follow these steps: Go to the Federal Student Aid website. Log in using your FSA ID (the same username and password you used to fill...

Pell Grant eligibility is determined based on financial need, which is assessed through the Free Application for Federal Student Aid (FAFSA®). The federal government reviews factors such as family inc...

Family size for an Independent student generally includes: Yourself Your spouse (if married) If you are changing from Dependent to Independent because you have gotten married, you will need to update ...

Parents of dependent students who do not have a Social Security Number (SSN) must create a studentaid.gov account (also known as an FSA ID) and fill out the contributor section of the FAFSA®. The gove...