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Financial Aid Electronic Communications Policy

The Financial Aid Office has established the following electronic communications policy to adhere to federal requirements for Title IV recipients.

Official electronic communications are sent from all university departments that include, but are not limited to, Financial Aid, Student Records and Registration, Academic Advising, Accounting Services, and all other university departments.

The university’s primary method of communication to students will be through their BYU-Idaho email, which is assigned after students submit their acceptance offer. Electronic information sent could include but is not limited to the following:

  • Responses to students’ emails
  • Information regarding required forms
  • Financial aid offer notices
  • Financial Aid status information
  • Disbursement information

Students must have internet access and can access their BYUI email account from computers, tablets, smart phones, and other electronic devices.

Students have the right to withdraw consent and/or can request and obtain paper copies of electronic records by emailing

Students who choose not to opt into electronic communications will be responsible for obtaining their academic and financial information by contacting the respective department and must notify the financial aid office in writing of their desire to apply for financial aid. Additionally, those who opt out may experience the following:

  • Significant delays in accessing student’s financial aid application status
  • Significant delays in processing student’s financial aid
  • Inability to view or accept financial aid offers online
  • Inability to complete financial aid requirements online

All questions regarding this electronic communications policy should be emailed to