Definition:

Feedback is the transmission of evaluative or corrective information to the original or controlling source.

Training Materials 

Feedback is essential in self improvement. Whether one needs to give feedback or receive feedback, it must be done cautiously and tactfully. Giving Corrective Feedback is a training program that aims to teach these principles.

Giving Corrective Feedback PDF

Quotes From Training

  • "Successful companies do not accept failure but transform the problems into opportunities to learn and grow."
  • "Giving effective feedback is an essential part of the modern workplace. Whether it's positive, negative, or simply informational, feedback helps people perform at their best."
  • "To avoid disasters, prepare before you give feedback. Careful planning is especially important in difficult situations, such as when someone repeatedly fails to follow standards or rules."

Other Training Materials

Giving Feedback PDF

Managing Upward PDF

Power of Positive No PDF

Soliciting Feedback PDF

HBR Guide to Delivering Effective Feedback

Giving and Receiving Feedback - Patti Hathaway, CSP

Videos

How to use others' feedback to learn and grow. (TedTalk)

Giving Feedback - 3 Funny Examples of Giving Employee Feedback (Shari Harley)

5 Words That Will Improve Your Ability to Receive Feedback (John Izzo)

Books

Crucial Conversations by Kerry Patterson

Difficult Conversations by Douglas Stone

How to Say No Without Feeling Guilty by Patti Breitman

The Power of Positive Confrontation by Barbara Pachter

The Seven Habits of Highly Effective People by Stephen Covey