Basic Principles of Customer Service

A series of ten trainings that cover a range of topics from “Accountability” to “Working with Difficult Customers”, including telephone and email etiquette trainings for all employees who work in an office setting.

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Get Certified!

Customer Service Training Certification designed to increase the quality of customer service across campus.

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How's Your Customer Service?

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”A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it.” -Mahatma Gandhi

”Only a life lived in the service to others is worth living.” -Albert Einstein

There are no traffic jams along the extra mile.” -Roger Staubach