Email Disposition

Email messages that do not require retention or are only kept as long as needed by the user, but can be deleted at any time, include:

  • Personal materials
  • Duplicates
  • Unsolicited notices or invitations
  • Preliminary drafts
  • Materials maintained by other offices or individuals (see  the email decision chart)
  • Requests for information

Determining the function or purpose of the message can help you identify its final disposition action:

What is the function of the email and what is the usual disposition?

Informational & Reference (transitory) -- Most often Delete


  • Working papers
  • Notes to co-workers
  • General announcements

Temporary/Routine -- File according to CRS, often Delete


  • Routine correspondence

Executive/Role based -- File according to CRS, often Permanent Holdings


  • Executive-level correspondence