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Common Message Disposition

Email Disposition

BYU-Idaho Campus during Spring

Email messages that do not require retention or are only kept as long as needed by the user, but can be deleted at any time, include:

  • Personal materials
  • Duplicates
  • Unsolicited notices or invitations
  • Preliminary drafts
  • Materials maintained by other offices or individuals (see  the email decision chart)
  • Requests for information

Determining the function or purpose of the message can help you identify its final disposition action:

What is the function of the email and what is the usual disposition?

Informational & Reference (transitory)
-Most often Delete

  • Working papers
  • Notes to co-worker
  • General announcements
-File according to CRS, often Delete

  • Routine correspondence
Executive/Role based
-File according to CRS, often Permanent Holdings

  • Executive-level correspondence