If you made a payment that failed either by e-check or paper check then you may have received a $25.00 fee per failed payment, had your e-check or paper check payment option disabled, and/or had a PNSF hold that will prevent the ability to receive transcripts and register. The e-check and or paper check payment option will not be eligible to be re-enabled until one year after your failed payment. If you petition for this option to be re-enabled and it has not been a year your petition will be denied.
Failed Payment FAQs
Why did my payments fail?
Payment can fail for multiple reasons. The most common are that you did not have enough money in your bank account, you entered the wrong banking information, or your bank stopped the payment.
Why did I receive this fee?
If you received a $25.00 fee due to a failed payment it means that the payment you submitted did not complete. This can happen if you did not have enough money in your bank account, you entered the wrong banking information, or the bank stopped the payment.
Why is my option to pay with an e-check not available?
If your e-check option is not appearing then you had two failed payments process on your student account. If you had two failed payments then this option is revoked for at least one year. After one year you may have this payment option re-enabled by submitting a Failed Payment Petition.
Why do I have a PNSF hold?
If you have a PNSF hold added to your account it means you had a failed payment. This hold will not be removed until your past due debt is paid in full. If you pay with an e-check or paper check the hold will not be removed until 10 days after your initial payment to ensure the payment clears. If you pay with a card then the hold can be removed immediately after your payment. You will need to call Accounting Services at 208-496-1411 to have the hold removed. This hold will prevent registration as well as prevent you from receiving your transcripts and/or diploma until the debt is resolved