Online Refund Setup

eRefund provides the quickest and safest way to receive funds into a U.S. checking or savings account. Funds are typically deposited into your designated eRefund account within 1-3 days.

Follow these steps to sign up for eRefund:

  1. Go to your Personal Account Summary and log in to your BYU-I account.

  2. On the right side of the screen under Online Options, click on the link "eRefund".

  3. Once in the CASHNet system under the Heading "eRefund", click on the link "Click here to enroll in eRefund".

  4. Click the radio button next to "Yes, I want refunds deposited directly into my bank account" and then click the "Continue" button at the bottom right.

  5. Fill out the information to add a new bank account.

  6. Enrollment in eRefund is a one-time process, so once you click the "Enroll" button you do not have to renew your enrollment.

Tuition Refunds

Learn more about our refund policy.


Before you can petition for a Tuition Refund Exception, become familiar with the requirements.

If you recently tried to make a payment and it failed and you would like the fee and/or hold to be removed or would like to be able to pay with an e-check option again please submit a Failed Payment Petition.