What is the purpose of a hold?

Holds are placed on your account to ensure you are prepared to register for courses each semester. Holds will prevent you from registering if they are not resolved. Depending on the hold, you can still drop courses with holds but you cannot add a course. 

Every hold has a specific office that has the ability to assist with the hold. For questions regarding a hold please contact the associated office. 

How do I resolve a hold?

You can resolve holds in the Holds tab or the Student tab on you BYU-I account. You will need to resolve each hold individually. 
  1. Click “Resolve” and fill out the necessary information.
  2. If the hold is still there after completing it, click the orange “Refresh Holds” button and it should disappear.

Screenshot of the hold notification

Common Holds

Academic Advising Hold

Office: Advising
Contact: advising@byui.edu or 208-496-1411

Academic Success Plan

Office: Advising
Contact: advising@byui.edu or 208-496-1411

CES Honor Hold

Office: Student Honor Office
Contact: sho@byui.edu or 208-496-9300

Continuing Endorsement Hold

Office: Student Honor Office
Contact: sho@byui.edu or 208-496-9300

Emergency Contact Info

Office: Student Records and Registration
Contact: registrar@byui.edu or 208-496-1000

Financial Responsibility

Office: Accounting
Contact: stuaccts@byui.edu or 208-496-1411

Graduation Applicant

Office: Student Honor Office
Contact: sho@byui.edu or 208-496-1411

High Credit Restriction

Office: Advising
Contact: advising@byui.edu or 208-496-1411

Housing Hold

Office: Housing Office
Contact: housing@byui.edu or 208-496-9220

Past Due Debt

Office: Accounting
Contact: stuaccts@byui.edu or 208-496-1411

Student Honor Hold

Office: Student Honor Office
Contact: sho@byui.edu or 208-496-1411

Student Health Plan Hold

Office: Student Health Center
Contact: 208-496-9330