What is the purpose of a hold?
Holds are placed on your account to ensure you are prepared to register for courses each semester. Holds will prevent you from registering if they are not resolved. Depending on the hold, you can still drop courses with holds but you cannot add a course.
Every hold has a specific office that has the ability to assist with the hold. For questions regarding a hold please contact the associated office.
How do I resolve a hold?
You can resolve holds in the Holds tab or the Student tab on you BYU-I account. You will need to resolve each hold individually.
- Click “Resolve” and fill out the necessary information.
- If the hold is still there after completing it, click the orange “Refresh Holds” button and it should disappear.