Frequently Asked Questions

Student Health Center
  • Mon, Wed, Thu, Fri: 8am-5pm
  • Tuesday: 8am-2pm, 3pm-5pm
  • We are closed on Tuesday from 2-3pm for Devotional.
Pharmacy
  • Mon, Thu, Fri: 9am-5pm
  • Wednesday: 9:30am-5pm
  • Tuesday: 9am-2pm, 3pm-5pm
  • We are closed on Tuesday from 2-3pm for Devotional.
All missionaries need to have a TB test upon returning from a mission regardless of where they have served. Also those who have lived in or traveled outside of the United States need to have a TB test.
A TB test must be checked 48-72 hours after being administered. The Student Health Center is only open Monday-Friday.
Only students of the university and their dependents can be seen at the Health Center.
If you are unable to make your appointment, contact the Health Center immediately.
You will be charged a $10 fine if you do not show up for your appointment or cancel less than an hour before.
We offer the following immunizations:
  • Hepatitis A
  • Hepatitis B
  • Combination Hepatitis A and B
  • Meningococcal Meningitis
  • MMR (Measles, Mumps, and Rubella)
  • Polio
  • Tdap (Tetanus, Diphtheria, Pertussis)
  • Typhoid
  • Influenza (Seasonal)
Any charges you incur at the Student Health Center will be placed on your student account. You can pay outstanding balances on your student account at the cashier's office in the Kimball building, or you may pay the balance online.
Yes. We are currently billing and contracting with most major insurance companies.
  • A co-payment, or "co-pay", is a fixed dollar amount (for example $20 or $30) you pay for specified covered services such as a doctor office visit.
  • If you have Student Health Plan, there is no co-pay. Instead, there is a $10 charge for all covered benefits.
For more information, please visit our Billing and Insurance Page.
If you have the Student Health Plan, then you should receive your health plan card in the mail. However, this is mailed to the address on record when you register. This means your card could be mailed to your parent's house.
If you have your Health Plan Card:
  • Policy number should be displayed and marked appropriately.
No Health Plan Card:
  • You will need to contact Deseret Mutual for access to your policy number. 1-800-777-3622
  • If you are out of state, you are covered by the Away From Campus health plan option
  • From the Student Health Plan Handbook:

"If you are away from Rexburg, you may receive your medical care from any qualified, appropriately licensed medical provider. However, it will be to your advantage to use providers who are part of Deseret Mutual's national Preferred Provider Network whenever possible." (Page 4)

"You must still preauthorize any care you receive outside of the SHC, other than emergency and well-baby care." (Page 4)

For information about providers in your area, please call the appropriate telephone number. Be sure to identify yourself as a participant in a Deseret Mutual plan.
  • Hawaii:
    • MDX (formerly Queen's Health Care Plan Network) 1-808-293-3970
  • Idaho and Utah:
    • Deseret Mutual Contracted Providers 1-800-777-3622
    • www.dmba.com (click on "Find a Provider")
  • All other states:
    • First Health Medical Network 1-800-226-5116
    • www.firsthealth.com (Page 19 For more information, please refer to: Student Health Plan Handbook
Visit this page and select the Student Health Plan handbook that correlates with the current year.