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Frequently Asked Questions

Frequently Asked Questions
Below are some of the most frequently asked questions at the BYU-I Counseling Center.  For any other questions you have, please feel free to email Marci Nite at nitem@byui.edu or call 208.496.9370.

Who is eligible for counseling?

Answer

All BYU-I students assigned to a track are eligible for counseling. Spouses of students are only eligible for marital counseling.

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How much does it cost?

Answer

If you are eligible, Counseling Center services are available at no charge to you unless you either need to take some psychological tests or would like to meet with our psychiatrist, Dr. Zohner. There is a $10 fee to meet with him which will be charged to your student account. The Counseling Center does not cover costs associated with outside resources or treatments.

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How do I schedule an appointment?

Answer

You can either call our office at 208.496.9370 or stop by in person on the second floor of the Student Health Center to schedule an appointment.

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Is it confidential?

Answer

Anything that you and your counselor discuss will be held in strict confidence. Your counselor may occasionally consult with another Counseling Center counselor or with the consulting psychiatrist. Your counselor will release no information concerning you or your treatment to persons outside the Counseling Center except under special conditions.

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What happens if I miss my appointment?

Answer

If you missed an appointment with a counselor and did not call our office to cancel or reschedule, you may lose your appointment spot. If you miss an appointment with the psychiatrist, Dr. Zohner, then there will be a $20 dollar fee that will be added to your student account.

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What can I do to refer a friend or loved one?

Answer

There are many things you can do to help a friend or loved one. Our How to Help a Friend or Loved One page offers guidelines on when and how to refer a friend or loved one.

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How long will I have to wait to meet with a counselor or therapist?

Answer

Once you have been added to the wait list it typically takes about two weeks to meet with your counselor or therapist, but this number largely depends on your availability, how quickly appointment times become available, and if you have requested a specific counselor.

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What kinds of group therapy are available?

Answer

To learn more about the different types of group therapy available, check out our Group Counseling page.

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Where can I park?

Answer

To avoid being ticketed, try to park in the temporary parking spaces in front of the Student Health Center reserved for SHC patients. If you are unable to park in one of these spots, temporary passes are available at our repception desk.

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