Frequently Asked Questions
Below are some of the most frequently asked questions at the BYU-I Counseling Center. For any other questions you have, please feel free to email Marci Nite at email@example.com or call 208.496.9370.
Who is eligible for counseling?Answer
All BYU-I students assigned to a track, and registered for a minimum of six credits, are eligible for counseling. Non-student spouses of students are only eligible for marital counseling.
How much does it cost?Answer
If you are eligible, Counseling Center services are available at no charge to you. However, if you miss a scheduled appointment without contacting our office in advance, $10 may be charged to your student account. Additionally, there are a few at-cost fees for some psychological testing. If you are referred and scheduled to meet with the psychiatrist, there is a $25 fee for the initial appointment and a $15 fee for all follow-up appointments. Again, all fees will be charged to your student account. The Counseling Center does not cover costs associated with outside resources or treatments.
How do I schedule an appointment?Answer
You can either call our office at 208.496.9370 or stop by in person on the second floor of the Student Health Center to schedule an appointment.
Is it confidential?Answer
Anything you and your counselor discuss will be held in strict confidence. Your counselor may occasionally consult with another Counseling Center counselor or with a consulting physician. Your counselor will release no information concerning you or your treatment to persons outside the Counseling Center except under special conditions.
What happens if I miss my appointment?Answer
If you miss an appointment without contacting our office in advance to cancel or reschedule, you may be charged $10 to your student account and lose your appointment spot. If you miss an appointment with the psychiatrist, Dr. Zohner, a fee will be assessed to your student account, depending upon if it is the initial appointment ($40) or a follow-up appointment ($30).
What can I do to refer a friend or loved one?Answer
How long will I have to wait to meet with a counselor or therapist?Answer
Once you have been added to the wait list it typically takes about two weeks to meet with your counselor or therapist, but this largely depends on your availability, how quickly appointment times become available, and if you have requested a specific counselor.