Frequently Asked Questions
Below are some of the most frequently asked questions at the BYU-I Counseling Center. For any other questions you have, please feel free to email Marci Nite at nitem@byui.edu or call 208.496.9370.
If you are eligible, Counseling Center services are available at no charge to you unless you either need to take some psychological tests or would like to meet with our psychiatrist, Dr. Zohner. There is a $10 fee to meet with him which will be charged to your student account. The Counseling Center does not cover costs associated with outside resources or treatments.
Anything that you and your counselor discuss will be held in strict confidence. Your counselor may occasionally consult with another Counseling Center counselor or with the consulting psychiatrist. Your counselor will release no information concerning you or your treatment to persons outside the Counseling Center except under special conditions.
If you missed an appointment with a counselor and did not call our office to cancel or reschedule, you may lose your appointment spot. If you miss an appointment with the psychiatrist, Dr. Zohner, then there will be a $20 dollar fee that will be added to your student account.
There are many things you can do to help a friend or loved one. Our How to Help a Friend or Loved One page offers guidelines on when and how to refer a friend or loved one.
Once you have been added to the wait list it typically takes about two weeks to meet with your counselor or therapist, but this number largely depends on your availability, how quickly appointment times become available, and if you have requested a specific counselor.
To avoid being ticketed, try to park in the temporary parking spaces in front of the Student Health Center reserved for SHC patients. If you are unable to park in one of these spots, temporary passes are available at our repception desk.