Copilot
Audience: BYU‑Idaho students and employees accessing Microsoft Copilot with university‑managed credentials
Prerequisites: You must have an active BYU‑Idaho Microsoft account (`username@byui.edu`). No special license request is required to use Microsoft Copilot because it is included with BYUI’s Microsoft 365 tenant and protected under university data policies.
Prerequisites: You must have an active BYU‑Idaho Microsoft account (`username@byui.edu`). No special license request is required to use Microsoft Copilot because it is included with BYUI’s Microsoft 365 tenant and protected under university data policies.
Setting up Copilot
Step 1
Go to Microsoft Copilot
Visit: https://copilot.microsoft.com in your browser.
You can use Chrome, Edge, Safari, or Firefox (Microsoft Edge may provide the best experience, but it’s not required).
You can use Chrome, Edge, Safari, or Firefox (Microsoft Edge may provide the best experience, but it’s not required).
Step 2
Sign In With Your BYU-Idaho Account
Click Sign in in the top-right corner.
Choose Continue with Microsoft when prompted, then enter your full BYU-Idaho email address.
Note: Make sure you don’t accidentally choose a personal Microsoft account
Choose Continue with Microsoft when prompted, then enter your full BYU-Idaho email address.
Note: Make sure you don’t accidentally choose a personal Microsoft account
Step 3
Complete the BYU-Idaho Login Process
Enter your BYU-Idaho password on the sign-in page.
If prompted, complete Multi-Factor Authentication (MFA) using your approved method (phone, app, etc.).
Once complete, you’ll be redirected back to Copilot.
If prompted, complete Multi-Factor Authentication (MFA) using your approved method (phone, app, etc.).
Once complete, you’ll be redirected back to Copilot.
Step 4
Confirm You’re Using the Work (Secure) Version
At the top of the page, make sure Copilot is set to “Work” (not “Personal”).
Verify your @byui.edu account is visible in the interface.
Note: This ensures your data is handled within the university’s protected environment.
Verify your @byui.edu account is visible in the interface.
Note: This ensures your data is handled within the university’s protected environment.
Microsoft Copilot 365 Premium License
The premium version of Microsoft Copilot 365 is available to employees and provides deeper AI workflow integration to process organizational files and communications.
Request Microsoft Copilot 365
Request Microsoft Copilot 365
Troubleshooting
If you've logged in before, ChatGPT may show a "Welcome back" dialog with your `@byui.edu` account listed. Simply select your `@byui.edu` account from the list. (Step 2 above)
If your account already has an active session, you may be taken directly to the experience-selection screen in Step 3, bypassing the credential and MFA prompts entirely.
If your account already has an active session, you may be taken directly to the experience-selection screen in Step 3, bypassing the credential and MFA prompts entirely.
Click your profile picture → Sign out, then log in again using <username@byui.edu>.
Your BYUI Microsoft account may have an issue — contact the BYU‑Idaho Help Desk.
You may still be in consumer mode. Sign out and sign back in with your BYUI account.
If Copilot won't load in your browser, try the following:
- Using a private/incognito window
- Clearing browser cookies for Microsoft and Copilot
- Trying a different browser (Edge recommended)