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Mobile Ticket Central

Attending a campus event? Tickets are mobile!

Purchasing & Downloading Your Mobile Tickets

BYU-I Ticket Office located in the University Store

  1. Order your event tickets online.
  2. Choose "Mobile" as your preferred delivery method.
  3. Get your tickets! There are two easy ways to do this:
    1. Log in to your account to manage your tickets moving forward. You can access your tickets anytime by logging in, OR
    2. You will receive either a text message or an email with a link to access your ticket(s) and download your ticket(s) to your mobile wallet.
  4. Tap on the link "Download Tickets to Wallet" to save your ticket(s) to Apple Wallet or Google Pay.
  5. Use your smartphone as your ticket! BYU-Idaho scans all tickets at each facility.
How to purchase your mobile tickets
Step 1: On the Ticket Office homepage, select either "Student and Employee Tickets" or "General Public Tickets."
How to purchase your mobile tickets
Step 2: Log in with the email address you created your account with.
How to purchase your mobile tickets
Step 3: Enter your password.
How to purchase your mobile tickets
Step 4: Select the type of event you are purchasing tickets for.
How to purchase your mobile tickets
Step 5: Scroll to the event you’re interested in and select “Find Tickets” to purchase tickets or “More Info” to read the event description.
How to purchase your mobile tickets
Step 6: On the “Find Tickets” page, scroll to the bottom to select tickets.
How to purchase your mobile tickets
Step 7: For events with assigned seats, you can find tickets by seat or price. Once you’ve selected your seat, select “Add to Cart.”
How to purchase your mobile tickets
Step 8: On the “Your Cart” page, select “Mobile Delivery” as your Delivery Method and scroll down.
How to purchase your mobile tickets
Step 9: At the bottom of the page, select “Checkout.”
How to purchase your mobile tickets
Step 10: Fill in your card information and scroll to the bottom.
How to purchase your mobile tickets
Step 11: Select “Place Your Order.”
How to purchase your mobile tickets
Step 12: A screen with your purchase summary will appear after your order is placed.

Transfer and Accept Tickets 

Transferring an unused ticket to another person is easier than ever. Eliminate the need to meet face-to-face or stand in will-call lines before the event to drop off or pick up extra tickets. Access your account online and transfer your ticket to a friend. From there, the recipient is sent a text message notifying them of the transfer and instantly receives the ticket(s). Your tickets will never have to go unused again. It's that easy!

To transfer your event ticket(s), follow the steps below:

  1. Sign in to your account to view your tickets.
  2. Select “Transfer Tickets.”
  3. Select the event that you want to transfer tickets from.
  4. Select the seats you would like to send to your recipient.
  5. Enter the recipient’s name and phone number.
  6. Confirm the details and transfer the tickets.

Starting Monday, October 9, 2023, when transferring tickets, fans and patrons will need to re-enter the recipient email in a second field that does not accept copy and paste, ensuring their tickets are transferred to the correct person.

  • The email address will be validated for common misspellings and invalid email addresses. If something is amiss, we will provide the user with an error message so that they can correct it before proceeding.
  • Alternatively, users can initiate a transfer via text by entering the recipient's mobile number.
How to Transfer Your Mobile Tickets
Step 1: On the Ticket Office homepage, select the “Transfer Ticketing” icon.
How to Transfer Your Mobile Tickets
Step 2: Select the event you would like to transfer tickets for.
How to Transfer Your Mobile Tickets
Step 3: Select the number of tickets you would like to transfer.
How to Transfer Your Mobile Tickets
Step 4: Enter the first name, last name, and mobile number or email of the person you would like to transfer the tickets to.
How to Transfer Your Mobile Tickets
Step 5: A screen with a transfer review will appear to confirm the details.
How to Transfer Your Mobile Tickets
Step 6: Once you’ve confirmed details, a “Transfer Invite Sent” page will open. From this page, you can return to the homepage by selecting “Back to My Account” or start a new transfer by selecting “Start a New Transfer.”
How to Transfer Your Mobile Tickets
Step 7: The Ticket Office homepage will show ‘Pending Transfers’ until the transfer invite is accepted.

Reissuing Your Mobile Tickets

  1. Sign in to your account to view your tickets.
  2. Select “Reissue”.
  3. Select the event that you want to reissue tickets from.
  4. Confirm the details and reissue the tickets.*

*Note: Reissuing tickets cancels the previous barcodes and issues new barcodes. Once tickets have been reissued, please delete any previous emails and texts or throw physical tickets away. If needed, please contact any friends, family, or roommates who have had tickets forwarded to them that are now invalid. Canceled barcodes will not be allowed into the concert or event.

Do not print mobile tickets, as printed mobile tickets will not be accepted.