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Protection Against Fraud

BYU–Idaho will not ask for sensitive personal information including, but not limited to, your social security number or credit card information. There may be instances where the university will need to ask for your I-number or name to verify your identity.

BYU-Idaho Texting: Fraudulent Texting

Learn how to protect your personal information and spot fraudulent text messages.
A close-up photo of a male student texting on his cell phone with a laptop on a table.

Do you know how to spot fraudulent versus authentic messages?

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Authentic Messages from BYU-Idaho:
  • Come from a (208) number.*
  • Links included will typically direct you to a byui.edu, go.byui.edu, or text.byui.edu url.
  • Are pertinent to the information/updates you’ve opted in to receive.
  • Prompt you to visit student.byui.edu to update your information and take other actions.

* Be aware that numbers can be spoofed. Please apply multiple factors (listed above) to verify you are communicating with a valid university phone number.
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Fraudulent Messages From an Untrusted Source:
  • Request sensitive personal information, such as credit card or social security number.
  • Typically include spelling and/ or grammar errors. 
  • Direct you to call a different or suspicious number.
  • Includes a link that does not direct you to a BYU-Idaho authenticated site.

Protect yourself against fraudulent text messages

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Step One:

Select “View Profile” on the top left corner of your Profile summary tab located on the top left of the page.
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Step 2:

Then select “Text Message Preferences” tab. Once you are directed to that page, click the “Show message history” button on the bottom of the page.
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Step 3:

Please compare the texts you received with the Message History to protect yourself against fraud.
Resources
We encourage you to add the phone numbers from student.byui.edu to your phone contact list with the name of the department associated with that number to identify authentic university messages.

If you receive any messages that seem fraudulent, please contact BYU-Idaho Support Center immediately.

For additional security practices, please visit BYU-Idaho's prevention guides.