Login Help
Having trouble logging in? Please select from the options below to help us serve you best.
Technical Help
Password Reset, Login Error, Create Username, Duo Security, etc.
Contact Options
Contact IT Support via chat, phone, text, or Facebook.
Support Hours
Support is available at the following times.
Monday - Friday: 7:00 a.m. - 8:00 p.m.
Saturday: 10 a.m. - 4 p.m.
Sunday: Closed
Closed for Devotional, Forum Hour, and University holidays.
All Times are USA Mountain Time.
Which Login to Use
Not sure which login to use? Select the option below that best describes you.
Campus students and employees
BYU-Idaho campus students or employees use the BYU-Idaho login
This audience typically includes students who attend classes on campus and employees of BYU-Idaho. Log in with your BYU-Idaho username and password.
Online and BYU-Pathway Worldwide Students
If your student portal looks like this use the BYU-Idaho login
This audience includes online degree-seeking students who typically receive their Online Student Update emails from BYU-Idaho and contact BYU-Idaho Support for assistance. Log in with your BYU-Idaho username and password.
If your student portal looks like this use the BYU-Pathway Worldwide login
This audience includes online degree-seeking students who typically receive their Online Student Update emails from BYU-Pathway and contact BYU-Pathway Support for assistance. Log in with your Church account username and password.
I'm Not Sure
If you don’t know which login to use please contact support using the contact options above.