Login Help

Having trouble logging in? Please select from the options below to help us serve you best.

Technical Help

Password Reset, Login Error, Create Username, Duo Security, etc.

Contact Options

Contact IT Support via chat, phone, text, or Facebook.

Support Hours

Support is available at the following times.

Monday - Friday: 7:00 a.m. - 8:00 p.m.
Saturday: 10 a.m. - 4 p.m.
Sunday: Closed

Closed for Devotional, Forum Hour, and University holidays.
All Times are USA Mountain Time.

Which Login to Use

Not sure which login to use? Select the option below that best describes you.

Campus students and employees

Login

BYU-Idaho campus students or employees use the BYU-Idaho login

This audience typically includes students who attend classes on campus and employees of BYU-Idaho. Log in with your BYU-Idaho username and password.

Online and BYU-Pathway Worldwide Students

Online

If your student portal looks like this use the BYU-Idaho login

This audience includes online degree-seeking students who typically receive their Online Student Update emails from BYU-Idaho and contact BYU-Idaho Support for assistance. Log in with your BYU-Idaho username and password.

Pathway

If your student portal looks like this use the BYU-Pathway Worldwide login

This audience includes online degree-seeking students who typically receive their Online Student Update emails from BYU-Pathway and contact BYU-Pathway Support for assistance. Log in with your Church account username and password.

I'm Not Sure

If you don’t know which login to use please contact support using the contact options above.