Login Help

Having trouble logging in? Please select from the options below to help us serve you best.

Technical Help

Password Reset, Login Error, Create Username, Duo Security, etc.
Contact IT Support via chat, phone, text, or Facebook.

Call Support

208-496-1411 or Tap Here

Call Support Now

Text Support

208-496-1411 or Tap Here

Text Support Now

Facebook

Contact Support on Facebook

Talk through Facebook

Live Chat

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Live Chat

Support Hours

Support is available at the following times.

Monday - Friday: 7:00 a.m. - 8:00 p.m.
Saturday: 10 a.m. - 4 p.m.
Sunday: Closed

Closed for Devotional, Forum Hour, and University holidays.
All Times are USA Mountain Time.

Which Login to Use

Not sure which login to use? Select the option below that best describes you.

Campus Students and Employees

Online and BYU-Pathway Worldwide Students

Campus Students and Employees

Screenshot of the login page for campus students.

BYU-Idaho campus students or employees use the BYU-Idaho login

This audience typically includes students who attend classes on campus and employees of BYU-Idaho. Log in with your BYU-Idaho username and password.

Online and BYU-Pathway Worldwide Students

Screenshot of the online portal for BYUI.

If your student portal looks like this use the BYU-Idaho login.

This audience includes online degree-seeking students who typically receive their Online Student Update emails from BYU-Idaho and contact BYU-Idaho Support for assistance. Log in with your BYU-Idaho username and password.

Screenshot of the Pathway view of the BYUI website.

If your student portal looks like this use the BYU-Pathway Worldwide login.

This audience includes online degree-seeking students who typically receive their Online Student Update emails from BYU-Pathway and contact BYU-Pathway Support for assistance. Log in with your Church account username and password.

I'm Not Sure

If you don’t know which login to use please contact support using the contact options above.