Contact Name
Brent Marriott
Company
Blue Alpine Freeze Dryers
Contact Phone Number
916-380-0501
Address
80 E Industrial Park Rd, Saint Anthony, ID 83445
Email Address
brent.marriott@bluealpinefreezedryers.com
Job Title
Technical Customer Service Representative
Job Description
We have a great work environment and are looking for help with our growing company. You really would be part of our team because we all depend on each other to make the business better.
As a Technical Customer Service Rep, you will be responsible for troubleshooting problems and providing technical support for our customers with their freeze dryers. Often customers will have questions about how to run recipes and operate the machine. When a freeze dryer malfunctions you would also help diagnose the machine and ship the customer parts to fix the issue.
We are looking for someone full time who has an engineering or other technical background that will be in the Rexburg area for at least one to two years.
Duties:
- Answer phone calls and help them to the diagnosis of a problem.
- Assist with customers technical questions as much as possible.
- Assist with shipping and logistics.
- Assist with customer support inquiries via phone or email
Requirements/Qualifications
● Engineering Degree or other Technical Degree
● Previous experience in technical support would be great but not required.
● Strong phone etiquette and excellent communication skills
● Proficient in using Google Suite (Docs, Sheets, Slides) and other office software
● Ability to multitask and prioritize tasks effectively
● Attention to detail and organizational skills
● Ability to work independently with minimal supervision
● Strong problem-solving skills
● Job Type: Full-time
● Work Location: In person
Start Date
asap
Duration/End Date
NA
Hours
3:30am to 5:00pm
Pay/Wage
$20 to $23
How to Apply:
Send resume to brent.marriott@bluealpinefreezedryers.com
Application Deadline:
9/19/2025