For Ticketed Events
Tickets may be scanned upon entry. Only the first scan of the barcode on the ticket will be admitted. If you have already scanned your ticket for entry and need to leave for any reason, please have an usher mark or scan your ticket for re-entry.
Each patron entering the building is required to have a ticket. Children under two years of age generally do not need a ticket; however, many events at BYU-Idaho have an age restriction. Please check with the Ticket Office or the ticketing website if you are unsure if a performance is appropriate for younger audience members. Tickets may include a Print at Home option, in which case the tickets are emailed to you and can be printed on your home printer. Please print your tickets before you arrive. You will receive an email confirmation with the purchase of tickets. This is not your ticket.
Events in the BYU-Idaho Center request Event Dress.
Event Dress: Men should wear dress pants or a suit with a collared shirt, tie, and dress shoes. Women should wear a modest dress, skirt or dress pants, and dress shoes.
Food & Drink
No food or drink is allowed inside the BYU-Idaho center. Please help us keep our auditorium clean by eating before attending the event.
Flowers in vases with water, helium balloons, strollers, skateboards and other large items are not allowed. Weapons of any kind, including arrows, are not allowed.
Wheelchairs in the I-Center Ticket Office may be used to assist people to their seats. Wheelchairs cannot leave the I-Center. Guests need to have their own escort. Please bring a Photo ID to check out a wheelchair.
It is encouraged for guests to bring their own wheelchairs for travel outside the BYU-Idaho Center.
Listening Devices are available through the Ticket Office in the BYU-Idaho Center. Please bring a Photo ID to check out Listening Devices.
"BYU-Idaho reasonably accommodates persons with disabilities who require the assistance of service animals. A service animal that is individually trained to do work or perform tasks for the benefit of an individual with a disability is allowed. Pets and comfort (therapy) animals are not permitted on University property. Students and employees are required to abide by the animal policy and practices.
There is a First Aid office located in room 248 in the BYU-Idaho Center. This is on the second floor, closest to the south entrance across from the Ticket Office.
Lost and Found
When items are lost, they may be immediately fount in the Ticket Office. Following the performance lost items will then be placed at the Manwaring Center Information Desk.
Safety and Security
The University maintains a 24/7 security service. Please call (208)496-3000.
Pictures and Recordings
For most events there is NO picture taking or audio or video recording. You may be asked to put away your phone or other device during such an event. If you have questions, contact the Ticket Office at the time of the event.
The Auditorium doors open one hour before showtime. Seating is not released in the BYU-Idaho Center. We encourage you to arrive at least 30 minutes prior to an event to ensure you are in your seat at the proper time. Parking can be difficult to find near the start of a performance.
We wish for every guest to have a wonderful, unforgettable experience during their visit. To provide that assurance, all noise-making devices (e.g cell phones) are to be turned off. Guests should remain seated during all productions while keeping chatter to a very minimal level. If you need to leave the venue for any reason, please do so in between songs, scenes, performances, etc.
Cough drops and other noises made by food or beverage consumption can also be a distraction, so we ask that you keep this in mind during the show. Food and drink is not allowed in the BYU-Idaho Center.
Events in the BYU-Idaho Center may use Smoke or Haze. If you have special concerns, contact the Ticket Office at (208) 496-3170 before purhasing tickets for the event.