Questions and answers for:

(Please refer to the Parking Services Homepage or your Personal Account for more details and payment options)

Students

Where can I find the latest parking information?

Where do I go to purchase my permit online?

  • Permits can be purchased online by logging in to Student Express. Click “Request Parking Permit” under the Parking Express tab. You will receive a confirmation email when your permit is ready for pickup. You will need your I-Number and vehicle information if not already on your account.

Where do I go to pick up my permit?

  • At the beginning of the semester, permits and I-Cards will be available to pick up in the bowling alley of the Manwaring Center. You will need either your I-number or the QR code from the confirmation email. After the first three days of the semester, permits and I-Cards will need to be picked up from the Parking Services office at Kimball 150-H.

What methods of payment are available for online purchases?

  • Credit and debit cards are accepted.
  • Permit Purchase will be charged to your Personal Account.

Where do I go if I want to purchase my permit in person?

  • Please purchase online unless you receive an error while trying.
  • Permits can be purchased in person at the Parking Services office in the Kimball building, room 150-H. When the permit is handed out, the charge will be attached to your student account and can be paid at Accounting Services, also in the Kimball building. The parking office itself does not handle payments.

What methods of payment are available for in-person purchases?

  • Pay online through your Personal Account with card.
  • Cash and check are accepted at the Accounting Services cashiers windows. They do not take cards.

How many passes can I have?

  • Each student is only allotted one (1) parking permit issued by the university. Non-campus housing stickers do not count as permits. A student should never have more than one current pass attached to their account; if they do, they will be asked to return the extra permit(s). The only exception is for those living at University Village; UV passes may be used to park in Economy, but the student may also have another pass

Can I purchase a permit if I have unpaid citations?

  • However, if your vehicle has unassigned citations you will need to get them assigned by contacting the Parking Services office (208-496-3030). Citations can be paid online at your Personal Account or in person at the Accounting Services cashiers windows. Any unpaid citations will create a financial hold at the end of the semester and prevent release of official transcripts.

What can I do if I can’t afford to pay off my citations?

  • The school will work with you. Talk to Accounting Services to set up a payment plan.
  • Attending a one-time, hour-long parking class on Thursdays will get the more expensive of your first two citations voided. Information can be found on the Parking Services Homepage.

Is there any free parking on campus?

  • Only visitors, community patrons, and those with handicapped permits can park free of charge. Students and Faculty are not considered visitors. They will receive a citation if parked in visitor parking. Permits are required from 7:00 AM – 4:00 PM Monday through Friday. Parking on campus is prohibited between 1:00 AM – 4:00 AM, excluding students with Long Term permits. All other times permit parking will not be enforced.

I have a handicapped permit. Is there anywhere I can’t park?

  • You can park anywhere on campus except for in the following: visitor stalls, service stalls, time stalls beyond the time limit on the sign, and stalls reserved for campus vehicles. The need for a pass is waived but parking rules and regulations must still be observed.

How do reserved permits work?

  • Starting when registration opens, parking passes can also be reserved via Student Express. You have one week into the semester for which they were purchased to pick up your reserved permits before they are refunded and put back up for public sale.

Where can I use my campus housing permit?

  • You can park in your housing lots and in Economy lots on campus. Economy parking includes Lots 28, 27, 26, 19, and the eastern half of Lot 25. All other lots are off limits. Please refer to the parking map for lot numbers at BYU parking map

Are there separate lots for students and staff to park?

  • Some lots are strictly staff parking. These will be marked by signs designating the lot as “A” permit parking. Other parking lots may be divided between students and staff. In these lots, rows of faculty and student parking will be marked by signage. “A” permits are allowed in “N” and “S” designated stalls.

Do faculty and staff get free parking?

  • However, student employees (teachers’ assistants included) do not qualify for these permits.

Can I use my friend’s pass to park?

  • Permits in vehicles they are not attached to usually come back as lost or stolen, so vehicles displaying permits that are not assigned to them may be booted.

Can I use my spouse’s pass to park?

  • If Parking Services can connect you to your spouse, you are allowed to share permits.

How do I appeal a citation if I feel it was given in error?

  • You can appeal citations within 14 days of receiving them. On the Parking Services Homepage, to the right of the parking map, there are a list of links. One of them says “View or Appeal a Parking or Sidewalk Safety Citation”. Clicking this link will take you to a list of your campus citations. In your appeal, politely explain your reasoning for why you believe your citation should be voided.
  • A committee of your student peers will review your appeal and will email their decision to you. They will either deny the appeal, reduce the fee, or accept your appeal.

I want to switch parking passes. Is that possible?

  • The last day to switch your pass is the last day for returns for textbooks. Special circumstances may allow you to exchange after that date.

Where can I find the Parking Rules and Regulations?

  • These are located on the Parking Services Homepage. There are two PDF files for the rules and regulations on campus: the first is labeled “Parking Rules and Regulations” and the second is “Sidewalk Safety and Bicycle Regulations”. Both should be reviewed carefully.


Faculty and Staff

Where do I go to purchase my permit online?

  • University employees will need to pick their permits up in person at Kimball 150-H, mailing the permit is not allowed. New employees need to pick up a parking authorization sheet from HR in Kimball room 226. Fill it out the form and request the permit at Kimball 150-H.

What can I do if I can’t afford to pay off my citations?

  • The school will work with you. Talk to Accounting Services to set up a payment plan.

Where can I pay for my citation?

  • Citations can be paid online at your Personal Account or in person at the Accounting Services cashiers windows with cash or check.

Who is eligible to use my employee permit?

  • As an employee, your immediate family members that currently reside with you are able to use your permits. These are the only individuals that are allowed to share your permit.

Is there any free parking on campus?

  • Only visitors, community patrons, and those with handicapped permits can park free of charge. Students and Faculty are not considered visitors. They will receive a citation if parked in visitor parking. Permits are required from 7:30 AM – 4:00 PM Monday through Friday. Parking on campus is prohibited between 1:00 AM – 4:00 AM, excluding students with Long Term permits. All other times not previously mentioned are not permit parking enforced.

Are there separate lots for students and staff to park?

  • Faculty and staff can park anywhere in a lot except for service stalls, IT vehicle stalls, visitor stalls, and handicapped stalls (unless they are holders of a current handicapped permit).
  • When using your secondary permit, if you have one, you are only allowed to park in the lots that correspond to its type. For example, a North A permit will be cited if it is found in a South or A lot.

What can departments do to make parking accommodations for individuals doing business in their office?

  • Departments can request Visitor Permits from the Parking Services Homepage for those who have business on campus. Please request them one business day in advance. If unable to request them in advance they can be requested and picked up at Kimball 150-H.

Can employees park University vehicles in regular lots without a permit?

  • In some lots there are reserved stalls for service and IT vehicles, however, University vehicles will not be cited for parking in regular stalls.

How many passes can I have?

  • Adjunct faculty only receive one temporary A permit. Adjunct faculty must renew their permit when they renew their contract. Full-time faculty receive one long term A permit and, if they have a second vehicle, their choice of either a North or a South secondary permit. Additional N and S permits may be bought at the student rates.
  • Secondary permits act the same as student permits. Neither can park in A lots. Please be aware of signage when parking after having switched permits.

How do I appeal a citation if I feel it was given in error?

  • You can appeal citations within 14 days of receiving them. On the Parking Services Homepage parking website, to the right of the parking map, there are a list of links. One of them says “View or Appeal a Parking or Sidewalk Safety Citation”. Clicking this link will take you to a list of your campus citations. In your appeal, politely explain your reasoning for why you believe your citation should be voided.
  • A committee of employee peers will review your appeal and will email their decision to you. They will either deny the appeal, reduce the fee, or accept the appeal.

Where can I find the Parking Rules and Regulations?

  • These are located on the Parking Services Homepage. There are two PDF files for the rules and regulations on campus: the first is labeled “Parking Rules and Regulations” and the second is “Sidewalk Safety and Bicycle Regulations”. Both should be reviewed carefully.


Campus Visitors

Where can I park?

  • Visitors can park anywhere on campus. If parking outside of a designated visitor stall, a pass is required. Visitor Permits are free of charge, if you can’t request the pass one business day in advance or don’t have access to a printer, a visitor pass can be picked up at the Parking Services office in the Kimball building, room 150-H.

How long can I park on campus?

  • You can park on campus all day. Nighttime parking (1:00 AM – 4:00 AM) requires an overnight permit, which can also be requested at the Parking Services office.

I come on campus a lot, but I’m not affiliated with the school. Do I need a campus permit?

  • If you are on campus for extended amounts of time for reasons such as community-hosted classes, library access, etcetera, you can get registered as a community patron. This will allow you to park anywhere on campus without a parking pass.

I received a citation. Do I have to pay it if I’m unaffiliated with the school?

  • No.  However, to avoid further citations, a temporary visitor pass should be requested from Parking Services.


Event Parking

How is university approved event parking handled?

  • If an event is happening on campus, the department planning the event will include Parking Services in the planning of the event and contact Parking Services to close a lot(s) or portions of a lot. It is the responsibility of the department requesting the lot closure to timely notify effected students and employees of lot closure. It is also the department’s responsibility to inform attendees of parking arrangements.
  • Parking Services officers only direct traffic for the Christmas concert, certain devotionals, and graduation. Departments are responsible for finding their own traffic coordinators.

Where do I go to reserve a lot for an event?

  • Any reservation must be approved through the scheduling office. If you plan to have a lot closed, or if you have approval for a closure, please inform Parking Services in advance and involve us in your planning for the event.

For how long may I reserve a lot?

  • This depends on the purpose of the lot reservation. Maintenance work may require extended reservations, but the duration, however long, must be approved by school administration.
  • For day reservations, parking officers will block off the lot before 4:00 AM. For extended reservations, lots may need to be reserved by section.

Citations

What is ticket scam?

  • Ticket scam is the citation given when a ticket is found on a windshield that does not correspond to the current date and/or location of that vehicle. Often, this is seen as an attempt to evade further citations and is, therefore, fraudulent behavior. If you received a citation for ticket scam and feel this not the case, you may submit an appeal.

Why was I booted?

  • Vehicles are booted to identify the owner. The most common instances are booting after the third unassigned citation, having two campus permits in or on the vehicle, not displaying a valid license plate. Boot removal is free. Once the condition for booting the vehicle is satisfied, the boot will be removed from the vehicle.

What does the “10-28” in the comment section of my citation mean?

  • This means that your plate was called in to make sure you were affiliated with the school. In most cases, if you come back registered in the system as anything other than a community patron or contractor, you are cited. Visitors may have citations voided.

Do I have to pay the citations?

  • If you are a student, staff, or faculty member, yes. For students, outstanding fees may prevent release of official transcripts or registering for classes. For faculty and staff, Financial Services may initiate their collection policies for unpaid fines. If you cannot afford to pay the fees, talk to Accounting Services for payment plans.

How do I know if I got a parking ticket if there isn’t a notice on my vehicle?

  • Sometimes, parking notices fall off vehicles or are removed. However, the charge will still show up on your student account. You will be notified through your BYU-I email letting you know you have received a citation. You can view your citation history on the Parking Services Homepage.

Will my citations be on my permanent record?

  • Parking Services is a BYU-Idaho institution. Therefore, only BYU-I will have your citation record history. Parking Services is unaffiliated with the local, state, or government police. The citations, warnings, and boots received on campus will not go on a criminal record of any sort.

I have a medical condition that makes it hard to walk far on campus, but I don’t have a pass. What can I do?

  • You can get a doctor’s note and either bring a hard copy to the Parking Services office, or you can email a copy to parkingservices@byui.edu. If the doctor’s note is valid, your driver’s license will be copied, and a temporary handicapped pass may be issued. When these steps are completed, you will need to pick up your handicap permit at the Kimball building in room 150-H. BYUI issued Handicap permits are only valid in BYUI lots; it is not reported or affiliated with any government agency.

How do I appeal a citation if I feel it was given in error?

  • You can appeal citations within 14 days of receiving them on the Parking Services Homepage, to the right of the parking map, there are a list of links. One of them says “View or Appeal a Parking or Sidewalk Safety Citation”. Clicking this link will take you to a list of your campus citations. In your appeal, politely explain your reasoning for why you believe your citation should be voided.
  • A committee will review your appeal and will email their decision to you. They will either deny the appeal, reduce the fee, or accept the appeal.

Where can I find the Parking Rules and Regulations?

  • These are located on the Parking Services Homepage. There are two PDF files for the rules and regulations on campus: the first is labeled “Parking Rules and Regulations” and the second is “Sidewalk Safety and Bicycle Regulations”. Both should be reviewed carefully.