Renewing Adobe Creative Cloud Licensing on a PC
- Make sure all Adobe applications are closed. The license will not renew properly if you still have any Adobe applications running.
NOTE: Do not sign up for a free trial of Adobe Creative Cloud. This is a temporary fix that will create more problems in the future.
- Select the Windows Start Menu in the lower-left corner of your screen. Locate and click “Software Center.”
- Within the Software Center, locate and open the “Adobe CC 2017 Campus Licensing” application.
- Click the blue “Install” box.
NOTE: When “Adobe CC 2017 Campus Licensing” has successfully finished installing, the blue box will say “Reinstall.” The words “Status: Installed” will be visible. You are now ready to use all installed Adobe Creative Cloud applications.
NOTE: You do not need to restart your computer.
If you have renewed your Adobe Creative Cloud license but are still having problems, please call 208-496-1411 and answer the voiceover prompts to be connected to the correct technology support group.