Microsoft Outlook is the main email service used on-campus. Whether you’re using Outlook version 2010, 2013, or 2016, these steps should prove useful for you. For information regarding Microsoft Outlook for Mac, view the Using Microsoft Outlook (Mac) article.

Outlook Setup On-Campus

If you login to a campus computer with your credentials, you should only have to open Outlook and click through the setup prompts. It should automatically recognize and populate the requisite fields with your email address.

NOTE: If asked for a username, be sure to use, which is usually different than your email address.

Outlook Setup Off-Campus

Adding a new account:

  1. Open Outlook.
  2. Select New.
  3. Choose a name for your profile. When you have decided, type in the name and select save.
  4. A window will appear asking you for your email account information.
    1. Ignore the Your Name and Password fields and just type your email address in the appropriate space.
    2. Select Next.
    3. A pop-up window will appear asking for your username and password. Type in your (which is usually different than your email address), then type in your BYU-I password. 

                  NOTE: Your username is what you use to log in to site. Attach it to to connect correctly.

  1. Outlook will now configure your profile. This may take a few minutes. Once the configuration is complete, click Finish on the popup that appears.
  2.  A pop-up will appear asking you to choose a default profile. Select the name of the profile you just created.
  3. Select Options >> and check the box that says Set as default profile.
  4. Select OK.
  5. Outlook may ask for your username and password again. Follow step 4.3 by making sure to use the and password format.
  6. Check the Remember my Credentials box if you so choose. This will enable the computer you are using to remember you next time you log on. If this is not your personal computer you may want to skip this step. 

Adding a secondary account:

  1. Open Outlook.
  2. Select File followed by Add Account.
  3. Ignore the Your Name and Password fields, same as before, and type your email address.
  4. Select Next.
  5. A pop-up will appear asking for your username and password. Type in your (which is usually different than your email address), then type in your BYU-I password.

Changing the Office Theme

  1. Open Outlook.
  2. Select File.

       You will have two options:

  • Select Office Account to change settings for all computers attached to your account.


  • Select Outlook Options to only change settings for the computer you are using. 

Creating an Email Signature

  1. Select File.
  2. Select Options.
  3. Select Mail.
  4. In the Compose Messages tab, select Signatures.
  5. When the Signatures window opens, select Email.
  6. Select New; type a name for the signature you want to create.
  7. In the Edit Signature box, type in your new signature and format it to your liking.
  8. Select OK.

Automatically Adding a Signature to Messages

  1. Select File.
  2. Select Options.
  3. Select Mail.
  4. In the Compose Messages tab, select Signatures.
  5. Under Choose Default Signature, choose the signature you wish to make your default.

Common Commands

Applying stationery or backgrounds to a message:

  1. Select File.
  2. Select Options.
  3. Select Mail.
  4. Select Stationery and Fonts.
  5. On the Personal Stationery tab, select Theme.
  6. Once inside the Theme Window, make any changes as desired.

Setting an automatic reply for when you’re out of the office:

  1. Select File.
  2. Select Account Information.
  3. Select Automatic Replies.
  4. Select Send Automatic Replies.
  5. In the window that appears, choose the options you’d like to use.

NOTE: This feature requires a Microsoft Exchange Server account.

Inserting a picture into an email:

  1. Select the Compose button to create a new message.
  2. Select Insert.
  3. Select Illustrations.
  4. Depending on your needs go ahead and select any of the following: Pictures, Online Picture, Shapes, Smart Art, Chart, or Screenshot.
  5. Follow the given prompts, and then type and send your email as you normally would.

Adding holidays to your calendar:

  1. Select File.
  2. Select Options.
  3. Select Calendar.
  4. In Calendar Options, select Add Holidays.

Sharing a calendar:

  1. From the Outlook Homepage, select Calendar.
  2. Go to the Share Group.
  3. Select Email Calendar.
  4. If you have a Microsoft Exchange Server account, select Share Calendar; otherwise, select Publish Online.