12.0 Emergency Protocol

If you have an emergency while traveling on University business, contact the appropriate local authorities or go immediately to the nearest physician or hospital. For after-hours assistance, call 208-496-TRIP (8747).  This number is available for booking assistance as well as emergency or non-emergency medical incidents, hospitalization, accidents, credit card issues, and security information. 

As soon as possible, call the Travel Help Line 208-496-TRIP (8747) to notify Travel Administration of an itinerary change, emergency, or incident.

12.1  Sexual Misconduct

The University prohibits sexual misconduct (dating/domestic violence, sexual assault, stalking, sexual harassment, etc.) perpetrated by or against University students, University employees, and participants in University sponsored programs whether the behavior occurs on or off campus.  University employees who become aware of or reasonably suspect any incidents of Sexual Misconduct must promptly report all available information to the Title IX Coordinator, including names, relevant facts, dates, times, and locations.

Title IX Office, 290 Kimball Building, 208-496-9209, titleix@byui.edu.

https://www.byui.edu/titleix/policy/sexual-misconduct-policy

12.2 International Assistance 

12.2.1  Medical Emergency 

If you have a medical emergency while traveling abroad on University business, go immediately to the nearest physician or hospital. As soon as possible after arrival, contact GeoBlue International Health Insurance.  GeoBlue will take the appropriate actions to assist and monitor the medical care until the situation is resolved.   By contacting GeoBlue first, it increases the likelihood that the incurred medical expenses will be covered.  GeoBlue will also assist in the initial claim management, try to arrange for payment directly to the care provider rather than having the employee or student pay the provider and later seek reimbursement from GeoBlue. 

As soon as possible, call the Travel Help Line 208-496-TRIP (8747) to notify Travel Administration of the emergency.

GeoBlue can be reached 24 hours a day, 7 days a week by calling them collect at +1.610.254.8771. 

12.2.2 Injury or Sickness (Non-Emergency)

For non-emergency related injuries or illness, contact GeoBlue  before seeking medical attention.  GeoBlue will direct you to a trusted healthcare facility and will take the appropriate actions to assist and monitor the medical care until the situation is resolved.  By contacting GeoBlue first, it increases the likelihood that they will pay for these services.  GeoBlue will also assist in the initial claim management, try to arrange for payment directly to the care provider rather than having the employee or student pay the provider, and later seek reimbursement from GeoBlue. 

GeoBlue can be reached 24 hours a day, 7 days a week by calling them collect at +1.610.254.8771. 

12.2.3  Non-Medical Emergency and Security Concerns

For non-medical emergency and security concerns, contact GeoBlue. They will evaluate the situation and provide services accordingly. GeoBlue will work with the University to determine the best solution to resolve the situation. 

IF EVACUATION SERVICES ARE NEEDED, GEOBLUE MUST BE INVOLVED AND MAKE THE ARRANGEMENTS OR THEY WILL NOT PAY FOR ANY EXPENSES. 

GeoBlue can be reached 24 hours a day, 7 days a week by calling them collect at +1.610.254.8771.