Fall Semester Updates

COVID Drive-Up Testing at BYU-Idaho

September 16, 2020

Express Labs is providing drive-up testing for the COVID-19 virus.  Testing is available MondayFriday, 9 a.m. – 4:00 p.m. 

Testing is for current infection only and is collected by nasal swab. The test site is located on BYU-Idaho’s campus at the Student Health Center, located at 100 SHC in Rexburg.  

To be tested, simply drive up to the collection center and present your photo ID and insurance information. Once registration is complete, a sample will be collected, and you will be on your way.

Test results will be available on your express labs portal generally within 48–72 hours. Testing is covered by most insurance companies, but if you do not have insurance, you will need to provide proof of Idaho residency and your social security number for the test to be billed to the Idaho Cares Act.

If you are not a resident or you do not have insurance, the price for testing is $95. Debit or credit cards are accepted on site.

State and Campus Protocols

Active COVID-19 Cases Dashboard

BYU-Idaho and New Orders from the Local Health Dept

September 16, 2020

Eastern Idaho Public Health (EIPH) has issued a mandatory mask order for Madison County, including Rexburg, for all public areas both indoor and outdoor. EIPH announced the Order of Restriction Monday, September 14, 2020. It is effective immediately and will continue until rescinded, superseded, or amended. The university requests that all students and employees comply with this order and the protocols at BYU-Idaho.

Here is what this means for BYU-Idaho students and employees:

  • Face coverings are required on campus and in the community while outside and whenever physical distancing of 6 feet or more is not possible among those not from your house or apartment. Face coverings are always required in campus buildings
  • Social parties, gatherings, and events, both public and private, are restricted to a maximum occupancy of 28 square feet per person to maintain 6 feet of physical distancing
  • Minimize non-essential travel. Travel at BYU-Idaho is by exception only
  • Vulnerable individuals should take extra precautions
  • Violation or failure to comply with this order could constitute a misdemeanor punishable by fine, imprisonment, or both (Idaho Code 39-419)
  • Continue following good hygiene practices, including:
    • Frequently washing your hands with soap and water for at least 20 seconds or using alcohol-based hand sanitizer
    • Staying home if you are ill with symptoms of any sickness
    • Covering your nose and mouth with cloth, tissues, or elbows when coughing or sneezing, followed by cleaning hands
    • Avoiding the sharing of personal items such as towels, drinks, or toothbrushes

If you develop any of the following symptoms, please call the BYU-Idaho Student Health Center or your preferred medical provider to be tested for COVID-19:

  • Cough
  • Fever
  • Shortness of breath
  • Congestion
  • Sore throat
  • Body aches
  • Upset stomach

Further Information

According to the Centers for Disease Control and Prevention (CDC) the virus that causes the coronavirus disease (COVID-19) is easily transmitted from person-to-person through respiratory droplets when an infected person coughs, sneezes, talks, or raises their voice.

COVID-19 is easily transmitted in group settings. It is essential that the spread of the virus be slowed to protect the ability of public and private healthcare providers handling the influx of new patients and safeguard public health and safety.

The rate of COVID-19 infections reported to EIPH for Madison County, Idaho has exceed the established threshold of 10/10,000 for three consecutive days in accordance with EIPH’s COVID-19 Regional Response Plan and has moved into the Moderate Risk Level.

In addition to the order, all students and employees in Rexburg for Fall Semester 2020 are subject to local health authority requirements, and any other local, state, or federal guidance that has been or may be issued. BYU-Idaho urges compliance with all directives, and encourages the campus community to make responsible choices that will help prevent the spread of COVID-19.

COVID-19 and Responding to Eastern Idaho Public Health

August 4, 2020

Eastern Idaho Public Health (EIPH) has been authorized by the State of Idaho to oversee COVID-19 investigations and cases. BYU-Idaho is working closely with EIPH to help ensure that students and our community remain healthy and safe during Fall Semester 2020.

As part of this initiative, an individual from EIPH will reach out to students who have been diagnosed with COVID-19. They will also call and notify students who have been identified as a close contact (been within 6 feet for 15 minutes or more) with a positive case during their infectious period.

If you see a call from (208) 533-3219 on your caller ID, recognize that EIPH is trying to contact you. Please respond quickly and follow their instructions. Should you miss a call from EIPH, be sure to call back promptly.  As we each work with local health professionals, we also help reduce the spread of COVID-19.

Past Announcements
Stage Three Protocols and BYU-Idaho
Stage Two Protocols and BYU-Idaho
Stage One Protocols and BYU-Idaho
BYU–Idaho Shares Plan to Assist Students in Need

Campus Services Currently Available

Campus Services

September 11, 2020

The following facilities and services are open, and specific information is available by calling 208-496-1411 or visiting the  BYU-Idaho Support Center:



Online Services


Hours of Operation

Preferred Contact Method

Academic Support


Academic Support


By Appointment


Accounting Services  

Tuition payments, student financial accounts  

Personal Account Summary 

Email: stuaccts@byui.edu
Phone: 208-496-1411
Kimball 130

Monday - Friday: 8 AM - 5 PM

Saturday, September 12: 9 AM - 1 PM  

For question about your student account, please complete the following form: Account-Specific Information Request Account-Specific Information Request 


Admissions, deferments, and track assignments


Email: admissions@byui.edu
Phone: 208-496-1411
Kimball 120

Monday-Friday 8 AM -5 PM

Saturday, September 12:  9 AM - 1 PM

Email or call to set up an appointment. A limited number of walk-in appointments are also available.  


Career and major exploration and class planning


Email: advising@byui.edu
Phone: 208-496-1411
Chapman 101

Monday-Friday 8 AM -5 PM

Saturday. September 12:  9 AM - 1 PM

Email or call to set up a virtual appointment.  Same-day virtual appointments are available. 

Book Store

Textbooks, Fitness Center Clothing, and University Apparel

University Store

Email: service@byuistore.com
Phone: 208-496-1411
Manwaring Center 142

Regular Hours:
Mon - Fri: 8 AM - 5 PM
Sat: 11 AM - 3 PM
(Closed Tue 11:20 AM - 12:10 PM for Devotional)

Modified Hours:
Sep 11: 8 AM - 6 PM
Sep 12: 9 AM - 5 PM
Sep 14-15: 8 AM - 6 PM

Please join us in person in the Manwaring Center. For questions, please call 208-496-1411.

Bowling Alley


Strike Zone

Phone: 208-496-7460
Manwaring Center 173

Monday - Saturday: 1 PM to 9 PM


Career Center

Career preparation, resume review, job fairs, job interview preparations

Career Center

Email: careerservices@byui.edu
Phone: 208-496-9801
Manwaring Center 179A

Monday-Friday 8 AM -5 PM          

Call 208-496-9801 or email careerservices@byui.edu to schedule a virtual appointment.  Minimal walk-in services available.  

Campus Recreation

Sports and Outdoor Activities


Email: involvement@byui.edu
Phone: 208-496-7300
Manwaring Center 101

Monday-Friday 8 AM -5 PM

Walk-ins welcome.  Please call or email for additional information or questions.



BYUI Catering

Phone: 208-496-2841
Manwaring Center Room 293

Monday-Saturday 8 AM -5 PM


Counseling Center



Email:  counselingcenter@byui.edu
Phone: 208-496-9370
Student Health Center Second Floor

Monday-Friday 8 AM -5 PM          

Call 208-496-9370 or email counselingcenter@byui.edu to schedule a virtual appointment.  In person appointments available on a needs basis.


Food Court

University Food Services

Email: foodservices@byui.edu
Phone: 208-496-2800

Modified Hours:
Sep 10 th- Chick-Fil-A will be open from 11 AM - 2 PM 
Sep 11th - Chick-Fil-A will be open from 11 AM - 4 PM                  Crossroads select stations will be open with prepackaged items from 11 AM - 2 PM
Sep 12th - Chick-Fil-A and MC Market open from 11 AM - 6 PM
Sep 14th - Crossroads open from 8:30 AM - 7 PM (prepackaged) Soleil – New Kiosk (No Longer Freshens) will be selling prepackaged items from 7-7 Breakfast Burritos, Bagels, Salads, Sandwiches, Pizza, bottled beverages.

Regular Hours: Monday-Friday 8:30 AM - 7 PM
Saturdays Chick-Fil-A 11 AM - 6 PM

Walk-ins welcome, must wear a mask.  Call or email for additional information or questions.

Dean of Students

Help with unforseign hardships, questions or concerns with administrative and academic processes

Dean of Students

Email: dos@byui.edu
Phone: 208-496-9200
Kimball 230

Monday-Friday 8 AM -5 PM          

Call or email to schedule an in-person or zoom appointment.  Walk-ins welcome.


Assistive technology & assistance, accomodations

Disability Services

Email: disabilityservices@byui.edu
Phone: 208-496-9210
McKay Library 350

Monday-Friday 8 AM -5 PM          

Call or email to schedule an in-person or zoom appointment.  Walk-ins welcome.

Financial Aid

Federal Financial Aid

Financial Aid

Email: financialaid@byui.edu
Phone: 208-496-1411
Kimball 196

Monday-Friday 8 AM -5 PM

Saturday, September 12:  9 AM - 1 PM

Text 208-496-1411, call, or use Live Chat on BYUI website - no lines or walk-ins

Health Center & Pharmacy

Health Center

Student Health Center

Phone: 208-496-9330
Student Health Center

Student Health Center open Monday-Friday 8 AM -5 PM

Pharmacy open Monday-Friday 9 AM - 5 PM

Call to schedule an in-person appointment or with questions.   No walk-in traffic


Student Housing

Student Housing

Email: housing@byui.edu
Phone: 208-496-9220
Kimball 240

Monday-Friday 8 AM -5 PM

Saturday. September 12:  9 AM - 1 PM

Call or email with questions, walk-in traffic welcome but not preferred.


Student Identification Cards


Phone: 208-496-1411

No in-person pictures will be taken, visit website to request your ID and pickup at Student Express

International Office

International Students

International Services

Email: international@byui.edu
Phone: 208-496-1320
Manwaring Center 276

Monday-Friday 8 AM -5 PM          

Preferred contact by phone or email.  Zoom Appointments available




Email: internships@byui.edu
Phone: 208-496-9827
Manwaring Center 179A

Monday-Friday 8 AM -5 PM 

Call 208-496-9827 or email internships@byui.edu to schedule a virtual appointment.  Minimal walk-in services available.

Involvment Center 

Find ways to be involved, serve, attend events and activities on campus


Email: involvement@byui.edu
Phone: 208-496-7300
Manwaring Center 101

Monday-Friday 8 AM -5 PM          

Walk-ins welcome.  Please call or email for additional information or questions.




Phone: 208-496-9522
McKay Library

Monday-Friday 7:30 AM -8 PM

Saturdays:  9 AM - 9 PM

To schedule an appointment to meet with a librarian click here.

MC Market

Small store with limited about of basic groceries on campus

Email: foodservices@byui.edu
Phone: 208-496-2800
Manwaring Center First Floor

Modified Hours:
Sep 10th- 11 AM - 4 PM
Sep 11th - 8:30 AM - 9 AM
Sep 12th - 11 AM - 6 PM
Sep 14th - 8:30 AM- 9 PM

Regular Hours:
Monday-Friday 8:30 AM - 9 PM
Saturday 11 AM - 6 PM

Walk-ins welcome, must wear a mask.  Call or email for additional information or questions.


Outdoor equipment rentals


Email:  orc@byui.edu
Phone:  208-496-7337

Monday 8:30 AM - 6 PM

Tuesday-Friday 9 AM - 7 PM

Saturday 17 AM - 7 PM

Curbside pickup availableMasks required to enter office for questions, shopping, and payments


On-Campus parking permit

Parking Services

Email: parkingservices@byui.edu
Phone: 208-496-3030
Kimball 15H

Monday-Friday 8 AM -5 PM          

Order through Student Express,
after Sept. 14th call, email, or accepting walk-ins.

Playing Fields and Outdoor Track

Playing fields and track

Monday-Saturday Lights off at 9 p.m.

Print & Copy Services

Print & Copy Services

Print & Copy Services

Email:  print@byui.edu

Orders can be submitted anytime  online

Monday-Friday 8 AM -5 PM

Email or o rders through our online service

Student Records & Registration

Registration, graduation, transfer evaluations, transcripts, and verifications

Student Records and Registration

Email: srr@byui.edu
Phone: 208-496-1411
Kimball 130

Monday-Friday 8 AM -5 PM

Saturday, September 12:  9 AM - 1 PM

Call or email with questions, walk-in traffic welcome but not preferred.  Only 2 students will be allowed in the office at a time.

Student Employment

Student Employment on campus

Student Employment

Email: studentemployment@byui.edu
Phone: 208-496-1712
Kimball 226

Monday-Friday 8 AM -5 PM          

Call or email to schedule an in-person or zoom appointment.  Walk-ins welcome.

Student Express

Temporary location in the Manwaring Center at the beginning of the semester to pick up textbooks, parking passes, I-Cards, spirit shirts, and BYUI workout clothing.Note: You must preorder all of these items online before 11:59 PM on Sep 14th to have them available at Student Express.  

Student Express

Email: service@byuistore.com
Phone: 208-496-1411
Manwaring Center 176A

Student Express pick-up hours:
Sep 8-9: 8 AM - 5 PM
Sep 11: 8 AM - 6 PM
Sep 12: 9 AM - 5 PM
Sep 14-15: 8 AM - 6 PM

Pre-order your items online at Student Express.

Student Honor

Encourage students to comply with the Honor Code

Student Honor Office

Email: sho@byui.edu
Phone: 208-496-9300
Kimball 270

Monday-Friday 8 AM -5 PM          

Call or email preferred, walk-ins welcome

Swimming Pool

Swimming Pool

Swimming Pool

Email:  equipmentroom@byui.edu
Phone:  208-496-7480

Monday-Saturday 6 AM -9 PM

Closed to the public 2 p.m. to 4 p.m. M – F

Walk-in, call, or email

Testing Center

Testing Center

Testing Center

Email: testcenter@byui.edu
Phone: 208-496-1750

Open During Scheduled Exam Times

Walk-in, call, or email

Wellness Center

teaching and facilitating mental, physical, financial, and social wellness

Wellness Center

Email: wellness@byui.edu
Phone: 208-496-7491
Hart 174

Monday-Friday 8 AM -5 PM

Saturday, September 12:  9 AM - 12 PM

Call, email, or walk-ins welcome.  Zoom appointments available as well.

Employee Info

We anticipate BYU-Idaho’s reopening process to occur in a gradual manner. We will act conservatively in following national and local policies and guidelines with at least a one to two-week delay.

We Are in This Together: Fall Employee Campus Protocol FAQ

September 3, 2020

As we work together through these unusual times, employees have many questions about protocol and guidelines. The following information is provided for the benefit of BYU-Idaho employees in our work to serve the needs of students returning for fall semester:

In the Office

  1. What is the expectation for working on campus beginning this fall?

    Employees may continue to work from the location that best meets their personal health needs, office safety constraints, and job responsibilities. Individual arrangements must be coordinated with and approved by an employee’s line management. Whether working on campus or remotely, all employees should be available to students, colleagues, and leaders throughout the workday and week.
  2. When do I need to wear a mask or other face covering?

    Face coverings are always required in campus buildings. Face coverings are also required on campus and in the community while outside and whenever physical distancing of 6 feet or more is not possible among those not from your house or apartment. Because of the Eastern Idaho Public Health Department mandate, these practices are now also in force anywhere within Madison County. 
  3. Do I need to wear a face mask in the privacy of my office?

    Employees working alone in private offices may remove their face coverings. Otherwise, face coverings are always required in campus buildings
  4. In an open cubicle area with multiple computer stations, can employees pull their masks down slightly so long as they are directly facing their computer screens (and maintaining 6 feet of distance from other employees), or must employees have the masks or shields fully in place for the duration of their full shift?

    Employees must wear protective face coverings while in buildings, when working by others, or while outside and appropriate distancing cannot be maintained. Some employees may prefer a face shield, as opposed to a cloth face mask, when in close working distance to others, during longer shifts, and throughout the workday. To keep campus healthy and open, modeling safe behavior is the university's highest priority.
  5. Due to the size of my office, can I have others come inside to meet with me?

    Employees may meet with others in their offices if face coverings are worn and physical distancing can be maintained. Faculty should continue to hold office hours throughout the week according to the guidelines given in the Faculty Guide 2.2.4. Meetings can be done in-person or virtually.
  6. When meeting with students and colleagues, does length of time in an interaction increase the risk of exposure? For example, should face-to-face interactions be limited to 15 minutes or less even if face coverings are worn?

    Reducing the duration of interactions increases safety. All interactions inside buildings require face coverings. Interactions outside where physical distancing cannot be maintained require face coverings.
  7. Can we hold in-person department/office meetings?

    Meetings can be held where attendance is fewer than 50 individuals, face coverings are used, and physical distancing is maintained. Provisions should be made for those who need to join virtually.
  8. Do I need to attend meetings such as devotional, General Faculty Meeting, All-Employee Meeting, and even department meetings in person?

    Employees should work with their line management to determine attendance requirements at meetings where safety protocols are maintained. Remote options for meetings should be made available when possible. Devotional and other traditional large campus gatherings will not be held in person and may be offered remotely.
  9. What is the plan for university offices and services this fall (Financial Aid, University Store, etc.)?

    University services will be available during normal business hours. In-person and/or remote options will be available in most areas.

In the Hallway

  1. What is the plan for normally congested hallways?

    Buildings on campus have an usher working on each floor to direct foot traffic flow and help reduce contact between individuals. Directional signage is also placed on the floors to assist with these safety measures.
  2. If I see someone in the hallway not wearing a mask, what should I do?

    We encourage everyone to help support campus protocols. The most important thing employees can do for others is set a good example by wearing a face covering. Face coverings are required inside all campus buildings and outside where physical distancing cannot be achieved. There are no exceptions. The accommodation for those unable or unwilling to wear masks is to utilize online learning and study remotely. In addition, ushers have been implemented by the university to help with foot-traffic flow and to support protocols. They will be stationed at doors and entryways. In approaching someone out of compliance with safety guidelines, employees should use love, kindness, and respect as they encourage individuals to support campus protocols.

In the Classroom

  1. What should I do if A/V and sound equipment doesn’t work properly?

    If you need assistance with classroom equipment, call 208-496-1411 to create a ticket. If the room has a “help” button on the touch panel display, tap the button and then follow the prompts. 
  2. How can I get a trained TA to help with the A/V equipment?

    The Faculty Technology Center (FTC) has created a Tech TA certification course which student employees can complete. This certification is designed to help TAs assist faculty in the classroom with A/V equipment and Zoom. If you have TAs already hired who you would like to certify, please send them to this posting where they can find access to the certification. Faculty members or department office assistants will continue to do the actual hiring. 
  3. Does my TA count as one of the students in the classroom?

    Instructors and teaching assistants are not typically counted in occupancy limits if they are able to maintain physical distancing requirements.
  4. While teaching, do I need to have a mask on?

    All employees are required to wear a face covering (mask or face shield) within buildings unless they are alone within a private office or room. 
  5. What if I find my voice won’t project loudly enough? Can I request a microphone, or will there be one provided in the room? And who should I contact to receive one?

    Instructors, or those making presentations, should determine early what technology they need to provide an effective learning experience. The university has technology available to assist, and many rooms are currently furnished with this equipment. Additional equipment needs can be requested through an employee’s line management. For all non-functioning/broken equipment, microphone setup, AirBoard issues, and document camera issues, contact I.T. at 208-496-1411. For technology training and all Zoom Kit issues, Owl system issues, and writing tablet issues, contact the FTC at 208-496-7230
  6. Can I approach a student who is having a computer or equipment challenge?

    Yes, you can approach others to assist them. We encourage the contact and time be limited to essential needs while following face covering protocols.
  7. Can students work in groups near one another?

    Physical distancing should be maintained both inside and outside of campus buildings. Group work is discouraged where physical distancing cannot be maintained. Inside buildings, short periods of close contact are permitted where face covering protocols are followed. While in outside areas where physical distancing cannot be maintained, face coverings are required.
  8. What do I do if a student in my class, office, or department refuses to wear a face mask?

    Invite the student to put on a proper face covering. If the student does not have a face covering, they should be directed to leave the classroom, office, or department and return when they are able to comply with campus protocols. An adequate supply of masks will be available in classrooms, and faculty members are welcome to assign TAs or another student to help distribute them as needed. Also, face coverings will be available for purchase at the University Store. If a student refuses to comply and additional help is needed, BYU-Idaho Public Safety can be called to assist at 208-496-3000
  9. In what ways will normal attendance policies need to be adjusted this coming semester?

    Faculty members should alter their attendance policies to accommodate students for fall semester. Doing so will avoid causing a student who is unwell to attend class for fear of losing points. Though some students may take advantage of this situation, the risks associated with bringing someone ill to campus and potentially spreading the virus are significant and should be avoided.


  1. Do I need to wear a protective face covering while walking outside on campus if I maintain six feet physical distance from others?

    Protective face coverings are not required outside when physical distancing can be maintained. As university sidewalks and other outdoor areas become congested, everyone should wear a mask or shield as a precaution.
  2. What are the protocols for participating in activities and events outdoors?

    Non-essential gatherings will not be accommodated by the Scheduling Office until further notice. All essential gatherings at BYU-Idaho are limited to 50 people or fewer and require an Outlook appointment, pre-registration, or a ticket (for contact tracing purposes if a participant becomes ill). The same procedures apply for all outdoor events and activities. For outdoor gatherings with participants in proximity closer than six feet, protective face coverings are required. Only pre-packaged food items can be served or distributed. Please seek approval from your supervisor and respective vice president before reserving a location with the Scheduling Office. Line management endorsement will be required before a reservation can be completed.


  1. What is the plan for cleaning offices?

    Each office on campus is cleaned daily by the campus custodial department. In offices with shared workspaces, employees should disinfect their shared workspace and equipment as they begin each shift. BYU-Idaho will provide cleaning supplies for this use. Common and high-touch areas will be cleaned multiple times each day by custodial services. 
  2. What is the plan for cleaning classrooms?

    Classrooms are cleaned early each morning. Ongoing cleaning takes place between classes when possible. Additionally, as individuals enter a classroom, there will be sanitizing wipes available to clean the area they occupy during instruction.
  3. What is the plan for cleaning conference rooms?

    Conference rooms are cleaned early each morning and additional cleanings occur depending on use. Cleaning supplies will be available for individuals to wipe down personal space in the rooms. 
  4. What is the plan for cleaning common spaces like the library or Crossroads?

    Common space areas are cleaned early each morning. Custodial employees will continually clean common spaces and high-touch points during the day. 
  5. What is the plan for cleaning between student employee shifts?

    Shifts are designed and overlapped to maintain proper cleaning throughout the day. 
  6. Can I assume that rooms have been sanitized as I enter, or do I need to do something?

    Rooms will be sanitized for the first use of each day. Additional cleanings will occur as the day progresses. Cleaning supplies will be available in each room to sanitize spaces as needed.
  7. I’ve been told there will be a safe zone for instructors at the front of a room where a mask is not necessary. Is that accurate and where does it extend?

    Classrooms do not have a safe zone, and campus protocols require face coverings inside all campus buildings, classrooms, and spaces outside where physical distancing cannot be maintained.


  1. Where is the university getting its guidance?

    BYU-Idaho receives information and direction from the Church Education System (CES), the Center for Disease Control (CDC), Eastern Idaho Public Health (EIPH), national and local government, and epidemiologists.
  2. What are public health requirements for the roommates of someone who tests positive?

    Students who test positive will be asked to self-isolate for 14 days and will be monitored by Eastern Idaho Public Health (EIPH) to help prevent the spread of the virus. Roommates will be asked to self-isolate as well. In order to assist students in successfully self-isolating, the Student Well-Being Office will provide guidance and support. An assigned case manager will serve as a single point of contact in determining and arranging support needs. These services may include tutoring support; meal assistance; mental health service coordination; communication assistance with faculty, administrators, and ecclesiastical leaders; etc. If you need additional information or guidance, contact Student Well-Being at 208-496-9200.
  3. What will Eastern Idaho Public Health (EIPH) require of the rest of the students in a class if a classmate tests positive?

    As physical distancing and face covering protocols are followed in class, others in a class where a student tested positive will not be asked to self-isolate. Eastern Idaho Public Health (EIPH) will conduct contact tracing for the individual to determine where exposure has taken place and if additional restrictions are needed.
  4. What do I do if I’m made aware of a student who has tested positive for COVID-19 and has attended class?

    Eastern Idaho Public Health (EIPH) will perform contact tracing for a student who receives a positive test result. They will have the student self-isolate to reduce virus spread and guide any additional requirements from there.
  5. As a supervisor, what should I do if an employee in my organization tests positive with COVID-19?

    Please encourage your employees to contact you if they or a family member tests positive. The employee should not come to work, and any resulting gaps in the employee’s workload should be addressed among their colleagues or in some cases by temporary hires. Also, please be sure your vice president is informed. Before the employee returns to work, the individual will need to submit a release letter from Eastern Idaho Public Health (EIPH) to the Human Resources Office.
  6. Why are BYU-Idaho's COVID-19 protocols more restrictive, in some cases, than the Center for Disease Control (CDC) and Eastern Idaho Public Health (EIPH)?

    BYU-Idaho is deliberately operating in a conservative manner to help provide added protection and safety to employees and students. This approach also gives the university a greater opportunity to provide a complete fall semester.
  7. How should I advise a student who has participated in a face-to-face course and discovers, after the semester has commenced, that he/she or a family member is in a vulnerable population (e.g., pregnancy)?

    Faculty members should encourage students to follow all safety protocols when determining what is best for their individual situation. In addition, students should be invited to notify their faculty on issues that may impact their academic performance. Faculty members are encouraged to extend accommodations and flexibility to meet the needs of students. Normal academic deadlines apply during fall semester and faculty members and students should make decisions in accordance with these dates, including dropping or withdrawing from courses before the established deadlines if necessary. If flexibility is needed due to COVID-19, students are encouraged to visit with Student Records and Registration.
  8. What should I do personally if I’m not feeling well?

    If you are not feeling well, do not come to work or campus. If you are concerned about your absence, contact your line management.
  9. What do I do if I test positive for COVID-19?

    If you are tested for COVID-19, self-isolate while waiting for the results. If your test results are positive, continue your isolation. You will then be contacted by Eastern Idaho Public Health (EIPH). Be sure to answer the phone when they call. Please work with EIPH as they assist you and perform contact tracing to reduce the spread. Do not come to work or campus. Be sure to inform your line management of the situation.
  10. What will be the plan for coverage of my courses if I become sick?

    As in a normal semester, department chairs will ask colleagues to provide course coverage until the faculty member has recovered. Doing so will assist in the university's overarching goal to help students have a complete and successful semester.
  11. What health or work benefits are available to me as a part-time employee if I test positive for COVID-19?

    Provisions are in place to assist you as a part-time employee should you become ill. Contact Human Resources for details. Above all, do not come to work—self-isolate, coordinate with your line management about the situation, and work with Eastern Idaho Public Health (EIPH) when they call to perform contact tracing and monitor your progress.
  12. Are there FERPA or HIPAA rules I should follow if I become aware of a COVID-19 case?

    All information about students should be handled with care and discretion. If you become aware of a COVID-19 case, encourage the student to contact Student Well-Being at 208-496-9200 so they can receive services and support. If you need additional information and guidance, you may also contact Student Well-Being at 208-496-9200 directly.
  13. What is our plan for classes post-Thanksgiving holiday?

    BYU-Idaho's plan is to hold classes throughout the entire semester. Should a return to remote learning be required, we are confident in our remote courses.
  14. What would trigger a move of all campus-based courses and student services to remote-only course delivery?

    Eastern Idaho Public Health (EIPH) could put additional restrictions in place at BYU-Idaho based on the number of positive cases assessed in our district. Federal and state government agencies could provide added restrictions. Church Educational System (CES) decisions could also necessitate changes. BYU-Idaho protocols allow the school to continue to operate, even if the local area moves to an orange risk level (two risk levels beyond our current green status) based on EIPH guidelines.


  1. As ongoing decisions are made, how will official updates be communicated?

    Be sure to check your email regularly since all critical information will be sent as an “Official Notice.” The BYU-Idaho COVID-19 website linked from the university's homepage houses all past and current official notices. Your line management will also be an invaluable source for communication. In addition to these, the university uses a variety of channels to communicate with students and employees. These include general email, websites, campus TV monitors, social media, texts, posters, and more. 
  2. What strategies are we using to communicate our efforts and expectations to campus visitors?

    BYU-Idaho is working diligently to ensure employees, students, and visitors are aware of campus guidelines and protocols. Three major COVID-19 communication campaigns are being liberally distributed across campus through a variety of communication channels. The BYU-Idaho COVID website also provides accurate and easily accessible information to the public. In addition, University Relations and others are working closely with local leaders and public health officials to ensure the school’s plans are being shared and coordinated in the community. 
  3. Will the university be communicating publicly on the confirmed number of cases among our students and faculty?

    Soon the university will maintain a centralized dashboard that will provide current information and data, including the number of past and active COVID-19 cases on campus.

Fall Semester 2020 Temporary Sick Leave Process

September 9, 2020

Beginning September 1, 2020, and continuing through December 19, 2020, BYU-Idaho will be managing sick leave differently for all campus employees, including part-time and student employees.

If you are sick, or if someone you live with is sick and in need of your care, we invite you to stay home. Please do not come to work. To better facilitate this request and provide helpful support to our employees, the university is implementing the following actions:

  • Full-time, part-time, and student employees will be paid for the hours they were scheduled to work
  • Full-time employees will not be required to use accrued sick leave for any hours missed due to illness
  • All employees will need to coordinate with their supervisor to minimize the impact of missed work time on their work assignments and their colleagues

It is anticipated that this temporary policy will not continue into 2021. However, BYU-Idaho will monitor conditions and strive to do all that is necessary to protect campus employees and students.

Mental Health Resources Available to Students and Employees

August 3, 2020

BYU-Idaho offers a variety of remote mental health resources for students, including online counseling and a new anxiety and stress workshop available to all students and employees.

BYU-Idaho Counseling Center

Individual, group, and couples remote counseling is available to students. Contact the BYU-Idaho Counseling Center at (208) 496-9370.

Anxiety and Stress Workshop

The Counseling Center also provides an anxiety and stress workshop through Zoom that is open to all students and employees. Counselors in the BYUI Counseling Center will provide a 45-minute presentation and discussion on different mental health topics ranging from anxiety, depression, emotion management, and more.

  • Summer Session 2020
    The workshop will take place every Tuesday at 2:00 p.m. (July 27 th – September 9 th).
  • Fall Semester 2020
    The workshop will take place every Tuesday at 2:00 pm and Wednesdays at 3:15 pm.

To join the discussion, login to Zoom and use the Meeting ID 91642514514 or click on the following link: https://byui.zoom.us/i/91642514514

Therapy Assistance Online (TOA)

Students and employees have full access to Therapy Assistance Online (TOA). TOA is an online self-help program that can aid individuals in improving mental health. It is available to all students and employees with a BYUI email address. 

This online program offers 8 models of dealing with a variety of mental wellness topics. For more information on what TOA can offer, please refer to TOA

For more information, visit the Counseling Center, including additional resources and the latest updates on services. 

Wellness Center

The Wellness Center, located in the Hart Building, is open Monday – Thursday from 9 am – 1 pm and can provide fitness and nutrition consultations and wellness assessments. Walk into the Center at Hart 174 or call at (208) 496-7491 to schedule an appointment. Additional information is available online on the Wellness Center.

Peer Mentors

Your fellow students can also be an important resource and support. To connect with a Peer Mentor, visit Peer Mentoring for additional information or to request assistance.  

Social Activities and Events

Even with physical distancing and other safety protocols in place, getting outside, being physically active, and interacting with others can benefit your mental and emotional wellness. Here is a list of current activities and events provided by the university during summer session. For additional information you can visit the Activities and Involvement Center in Manwaring Center 101 Monday – Friday from 10 am – 2 pm or visit Summer Session Activies and Events.

Student Employment for Fall 2020

July 29, 2020

With Fall Semester approaching, BYU-Idaho is planning for student employment with the following guidelines:

  1. Supervisors can continue to hire student employees residing/working in Idaho and Utah.
  2. Student employees in Idaho and Utah can continue to work remotely with a supervisor's approval (the requirement to have VP approval for this remote work is temporarily waived).
  3. Student employees can be scheduled for work on campus with a supervisor's approval when the work unit resumes campus operations with appropriate safety measures (which includes the use of remote work as outlined above to assist with physical distancing).
  4. Student employees who are currently working remotely in locations other than Idaho and Utah will need to return to a residence/work location where they will be eligible for BYU-Idaho employment. Supervisors are responsible to ensure this condition of employment is met for all student employees by the beginning of the Fall semester. Emergency exceptions provided previously due to COVID 19 should not continue past September 9, 2020.

Work From Home Guidelines

June 20, 2020

  • All employees who are able to work from home will continue to do so.
  • Limited personnel will continue to work on campus, with approval.
  • Additional, limited personnel may return, as determined appropriate by the university, based on area reports.
  • Departments should ensure operational plans and business protocols are in place to meet the governor’s allowance for returning to work at a to-be-determined date.
  • Vulnerable individuals should use caution in their public interactions, and should practice physical distancing, minimizing exposure to social settings where distancing may not be practical, unless precautionary measures are observed.

Internet Expenses Reimbursement Update

July 10, 2020

As a result of COVID-19, BYU-Idaho announced last March that employees were able to apply for reimbursement of their internet expenses through July 2020. The university will extend this option through Fall Semester 2020 since there will be employees still working from home. Individuals needing help with their internet expenses should apply for the assistance by following the guidelines and process outlined below. 


  • Funds can be used to increase data speeds and usage limits.
  • Funds may cover expenses from September through December 2020.
  • Monthly reimbursement should not exceed $50/month.
  • Funds will be managed through an Expense Report in Workday. (Do not use OneCard .)


  • Employees should consult with supervisors about what is needed to accomplish their work from home.
  • If the supervisor approves the expense, the employee can submit a copy of their bill and request a portion of it to be reimbursed via an expense report in Workday. Questions about how to submit an expense report in Workday may be addressed to the Accounting Office.
  • Expenses incurred will be charged to the department cost center so that cost center managers will have accountability for ensuring the charges are not excessive and are discontinued when no longer necessary. (The spend category to be used is I:General and Administrative-Internet Reimbursement.)
  • To ensure employees receive payments in a timely manner, they should verify direct deposit is set up for Expense. (View Payment Elections by clicking on the Expenses Worklet on the Workday homepage and then select Payment Elections. Employees will see a list of their bank accounts, below this section shows Payment Elections. If the payment type for Expense is Check, please click on Edit to change to Direct Deposit. For questions please reach out to Dawn Shirley or Angie Martin.)

BYU-Idaho appreciates the work and sacrifices each employee is making as we continue to serve students. May the Lord bless you in your efforts.

Gatherings and Events

YSA Wards and Stakes to Resume Limited Campus Use

June 1, 2020

Beginning Tuesday, June 2, YSA wards and stakes have limited approval to resume the use of campus rooms and offices for interviews and leadership meetings. However, this approval is only for individual and small group ecclesiastical needs. Decisions about sacrament meetings and other Sunday gatherings have not been made, but planning is active and under review.

The transition back to campus will be gradual. For example, only buildings scheduled with the university will be opened for ecclesiastical use. Additionally, building use on Tuesdays and Sundays are only for limited windows of time.

Ecclesiastical leaders will be following the guidelines and protocols of the Church, government, and local leaders as they return to campus. BYU-Idaho is following strict safety and cleaning protocols while preparing the buildings for their return. As BYU-Idaho is continuing to encourage telework whenever possible, high-risk employees should not be impacted by ecclesiastical leaders’ return to campus. However, if any employees have a specific need or possible adverse impact as a result of this approval, please discuss it with your supervisor.