Catering Services Policies
To provide the University and surrounding community with policies for requesting and receiving University Catering servcies on and off campus.
University Catering is committed to providing superior quality products and servcies at reasonable prices, accomplishing continual improvement, and striving to meet the ever changing needs and habits of those served. University Catering provides catering servcies for campus and community events in the following priority and manner:
- Provides support for the mission of Brigham Young University-Idaho
- Enhances the overall educational and spiritual experience of BYU-Idaho students
- Provides services for administration, staff, and faculty events and activities
- Provides activity and event support to campus ecclesiastical units
- Offers services to other ecclesiastical and community entities and individuals where appropriate
- Effectively uses and safeguards sacred University resources
University Catering at BYU-Idaho provides all food and beverages served in the Manwaring Center. Food and beverages may not be brought into the Manwaring Center without written permission from the University Food Services Manager. University Catering at BYU-Idaho is the exclusive caterer for all events on campus.
On-campus catered events must be approved and scheduled with Event Management before food orders will be taken by University Catering. Both University entities and outside community patrons must contact Campus Scheduling at (208) 496-3120 to schedule on-campus events. In the case of outside community events, facility and setup charges, separate from University Catering, may apply. Once the event is approved by Campus Scheduling, contact University Catering to place a catered event order as far in advance as possible. Menus are online at www.byui.edu/foodservices. Menus and service details should be finalized seven (7) days prior to the scheduled event.
In an effort to reduce costs to the campus community, University Catering does not require gratuity for its services.
University Catering reserves the right to adjust prices for items outside the scope of regular services. Prices are subject to change.
Types of Catering Service—University Catering provides:
- Catering services for the University and outside
- Delivery services to campus locations, Madison County, and other approved locations.
- Takeout orders for the campus and community at large.
For catered events, campus delivery and takeout orders, there will be a late charge assessed for any late requests (i.e. menu or scope of service changes, subject to availability) made with less than three (3) business days notice.
For catered events, campus delivery and takeout orders, there is no charge for cancellations made at least three (3) business days prior to a scheduled event. Cancellations made less than three (3) business days prior to an event will be subject to a service fee of 50 percent of the event total. Cancellations within one (1) working day of the event will be charged the full amount of the event. Customers will be billed for any special orders on a
University Catering requires that each event and delivery order be prepaid. Takeout orders are to be prepaid or paid in full at time of pickup. Any additional charges accrued the day of the event will be billed the next business day. If payment is made through a Campus Purchase Order (CPO
Sundays and Monday Nights:
University Catering does not take orders for catered events, deliveries, or takeout orders on Sundays or on Monday nights after 7:00 p.m.
Return of University Catering Equipment/Property:
Customers are required to return all University Catering equipment and other property received as part of their delivery or takeout order by the next business
Customers will be responsible for reimbursement to University Catering for the cost of any repairs or replacement of damaged equipment/ property as a result of negligence.
Policies for Catered Events
Definition of Catered Events:
A served or attended
Catered events are subject to a ten (10), or more meal order minimum.
A final guarantee number is required three (3) business days prior to a scheduled event. Additional guests added to the event within three (3) business days of the event will be charged an additional $5.00 each. Each event will be billed for the guaranteed number prior to the day of the event, and all events must be paid in full at that time. Any additions to guest count or to services provided are subject to product availability and will be added to the final bill. Events will be set for the final guarantee number only. Food and beverages will be prepared for the final guarantee number.
Substitutions and Multiple Entrée Selections:
Substitutions can be made for religious or dietary purposes but will require an additional charge. All substitution changes must be confirmed at the time of guarantee. If multiple entrée selections are desired, an additional charge will be billed for each additional entrée.
Due to liability and safety concerns, all food and beverages left over from a catered buffet event remain the property of University Catering, and may not be removed from the location of service for any reason. University Catering must approve all food and/or beverages brought into an event by the customer prior to the event.
Policies for Campus Delivery
Definition Campus Delivery:
A food and/or beverage order delivered to campus locations or to other University property locations.
If a room or facility is required, the facility must be scheduled before food orders will be taken by University Catering. Contact Campus Scheduling at (208) 496-3120 to schedule on-campus delivery event locations. Go online to view menus and make food selections. Contact University Catering to place a delivery order as far in advance as possible.
A $50 minimum order is required for all deliveries.
There is no charge for on-campus deliveries to University departments, stakes, wards, clubs and associations. For approved off-campus University events, there will be a $25.00 delivery charge for deliveries within Madison county and a required $250 minimum order. A variable delivery charge will be assessed for deliveries to approved locations beyond Madison county. Orders will require a minimum amount that will be determined at time of order.
Policies for Takeout Orders
Definition of Takeout Order:
A food and/or beverage order, to be picked up at the University Catering Pick-up Office (CPO) located at the southeast entrance of the Manwaring Center, room MC 293.
Placing an Order:
Takeout orders must be placed during normal Catering Pick-up Office (CPO) business hours, between 8:00 a.m. and 5:00 p.m., Monday through Friday. Orders cannot be placed on Saturday.
Scheduling Order Pick Up:
Takeout orders must be picked up during Catering Pick-up Office (CPO) pick-up hours, between 8:00 a.m. and 6:00 p.m., Monday through Saturday.
Food Allergies Advisory
University Catering at BYU-Idaho makes every attempt to identify ingredients that may cause allergic reactions for those with allergies; however, there is always a risk. Customers concerned with food allergies need to be aware of the risk.
University Catering will not assume any liability for adverse reactions to food
Fax: (208) 496-2843