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I-Learn @ BYU-Idaho -- Instructor FAQ Page

See below for a list of the most frequently asked questions instructors have about I-Learn. If you have additional questions call us at the Faculty Technology Center (496-1592).

I-Learn Course Management

What is I-Learn (and what happened to Blackboard)?

I-Learn (full name: BYUI-Learn) is a collection of tools at BYU-Idaho to support learning and teaching. It includes, but is not limited to products made by the Blackboard company. Other non-Blackboard tools that are integrated into the system include Adobe Acrobat Connect (virtual classroom), Teams (wiki), Journal (blog), Expo (non-course based wiki or blog), Search (search learning system content), Podcast (deliver audio or video, with subscriptions), Pronto (instant messaging), and Batch GE (group management).

My courses don't show up, what happened?

It could be one of two things: (1) the course schedule still lists the class as being taught by "staff." Contact the Registrar's office and update the instructor name. Your course will be available within an hour of that update. (2) The "My Courses" module is not active. In I-Learn (Blackboard), click on "Modify Content" on the right. Be sure "My Courses" is selected. Click on "Modify Layout" to organize your modules. (It is recommended that you move "My Courses" to the upper left).

How do I delete an I-Learn course I’m not using anymore?

New Policy: One year and one month (13 months) following a semester, I-Learn courses are automatically archived by the System Admin (saved on a backup computer in the Kimball building), and will no longer show up on your list of available courses. Only a system administrator can access an archived course. If you would like to have a course removed sooner, request it by clicking HERE.

Old Policy: No I-Learn courses will be deleted.

What if I just want to delete a course, and not have it saved?

New Policy: All past semester courses will be automatically archived on a backup computer. It will appear to you that it has been deleted. You will not need to request that it be deleted.

If you want to reuse content from a past course, you will need to use the new Content System, or create course shells for future courses and copy the course content into those shells (by using the course copy function). Courses remain available to instructors for 13 months after their last use. Content for future semesters must be copied to a new I-Learn course sometime during that year. New courses may be requested in advance for any semester in the future.

Old Policy: No I-Learn courses will be deleted.

How do I save or archive a course I want to use in the future?

New Policy: Rather than archive a course, you will need to request a new I-Learn course for future courses and copy the course content into that blank course (by using the course copy function). Courses remain available to instructors for 13 months after their last use. Content for future semesters must be copied to a new I-Learn course sometime during that year+. New courses may be requested in advance for any semester in the future.

Old Policy: No I-Learn courses will be deleted.

Do I need to request to create a new I-Learn course every semester?

Yes. This process aligns the current semester students (from the Registrar's data) with the course materials. The new course creation tool streamlines this process.

How do I create a new I-Learn course for a new semester?

At my.byui.edu - click "I-Learn" then "Faculty: Manage Courses"
At the BYU-Idaho Online Learning page, click the "Faculty: Manage Courses" link

Can I reuse my I-Learn course that I had last semester or last year?

You can reuse the course materials, but not the exact same course. You will need to request a new course for the new semester sections. Through the I-Learn course control panel you can copy previous semester's content (syllabus, readings, Gradebook items, quizzes, etc.) into the new semester’s I-Learn course. (See step-by-step course copy instructions here.)

When can students access an I-Learn course?

Any students that are registered will have access to the I-Learn materials within 60 minutes of a course being created in the system. If a course is created prior to the start of a semester, any enrolled students are still given access. If desired, individual instructors can limit student access by making the course unavailable until the semester starts. Enrollments (including adds and drops) are updated in I-Learn every 60 minutes.

To make a course unavailable, click "Settings" in the course control panel, then "Course Availability."

How long will students have access to my I-Learn course?

New policy: At the end of the semester (the day after final grades are due) students will no longer have access to their I-Learn courses from that semester. All I-Learn courses are automatically made unavailable by the I-Learn system on that day.

Faculty will continue to have access to the prior semester course materials until 13 months from the end of the semester.

Old policy: The I-Learn system will never remove students from courses. They will be able to access the course after the semester, and even after graduation.

When can I access an I-Learn course I’ve requested?

Within one hour of the request (the computer processes new requests at the bottom of every hour -- i.e. 10:30). Groups or organizations that are not aligned with the registration system will be created within 1 business day.

How long will instructors have access to I-Learn courses?

New Policy: For 1 year and 1 month (13 months) following the current semester.

For example, if I used I-Learn with a course during the Fall 2007 semester, that course would stay available to the instructor (not students) until February 2009 (at which time the course would be automatically archived). Instructors can request that an archived course be retrieved at any time.

Old Policy: Instructors will always have access to their I-Learn courses.

Can I archive a course myself for future use?

Yes, using the Export Course link under the Control Panel. Save it to your local computer or burn it onto a CD. Later, you can use the Import Package link to restore that course.

What if I fail to copy my course content before it is automatically archived? Is there any way I'll be able to retrieve it?

Yes. In the "Faculty: Manage Courses" area of the I-Learn system, you can request to have a course retrieved.

What do I do if I requested a course, but it isn’t showing up?

Courses are created within an hour of the course request. If your course does not appear, there may have been an error with the request. Send an e-mail to onlinehelp@byui.edu or call 496-1592. Describe the problem, and include the name of the course and the section number.

What do I do if no students show up in my course?

The most common source of this problem is if a course was aligned with previous semester course when it was created. Use the "Faculty" Manage Courses" tool in the I-Learn system to align the course with the correct section.

What do I do if the wrong students (not in that class) show up?

Use the "Faculty" Manage Courses" tool in the I-Learn system to align the course with the correct section.

What do I do if I made a mistake when requesting a new course?

Use the "Faculty" Manage Courses" tool in the I-Learn system to fix the error.

What do I do if the course title or number is incorrect?

Use the "Faculty" Manage Courses" tool in the I-Learn system to fix the error.

What do I do if I want to add a TA or another instructor to my course?

You can do this from the course Control Panel.
--> Control Panel
--> Enroll User
--> {Last Name} or {Username} or {E-mail Address}
--> Search
Click the box next to the name of the person you want as a TA or extra instructor.
--> Submit

--> Control Panel
--> List/Modify Users
--> {Type in last name}
--> Search
--> Click "Properties" next to the person's name.
--> Scroll to the bottom of the screen and click the "Teaching Assistant" OR "Instructor" button.
--> Submit