Information Technology (IT)

BYU-Idaho Information Technology (IT) focuses on developing disciples of Jesus Christ who are leaders in their homes, the Church, and their communities by providing technology-based solutions that support and enhance the BYU-Idaho experience.

For updates on systems and outages, follow us on Facebook or Twitter:

News & Announcements 

April 26, 2016 - Box Retirement Update - In preparation for the retirement of Box, the ability to upload new content is no longer available. After July 27, all content in Box will be inaccessible. Please be sure all of your content in Box is moved to Equella, the university's content management system. For more information and help with this transition, please contact the Faculty Technology Center (FTC) at ext. 7230.

April 14, 2016 - New Student Self-Help Tutorials - If you are a new or even a returning student to BYU-Idaho, check out our technology self-help tutorials. Can't find what you are looking for? Contact the BYU-Idaho Support Center (BSC) for assistance at 1.208.496.1411.

April 13, 2016 - Software Center (Windows) to Enable Self-Service Downloads - Software Center is a tool that enables Windows users to download BYU-Idaho licensed software at their convenience. BYU-Idaho employees—for the most part—will no longer need to contact IT or the BSC for software download assistance. IT hopes to have Software Center implemented across campus by the end of April. More>>

January 1, 2016 - New Website Coming Soon - The IT website is getting a facelift. The site will be under construction until late spring. During this time, if you have questions or cannot find what you are looking for, please contact the BYU-Idaho Support Center (BSC) for assistance at 208.496.1411.

Need I-Learn 3.0 help, support, or the course transition schedule? Check out the new I-Learn 3.0 website. There are a variety of self-help tools available including detailed tutorials and blog posts. For information, click here.
Phishing Advisory

For immediate on-campus needs, use the form below:

Technology Request Form


The BYU-Idaho Support Center
can help you with all of your
technical needs. Call us at

Live Chat

Live support is available from
7 AM to 11 PM MDT.
Click on the right to chat with
a representative.


Email any questions regarding
technical support to We will
respond within 24 hours.