What is Lync?

Lync, also known as “Skype for Business,” is an instant messenger system intended for one-on-one communication. Within Lync, you will see your current status, as well as those of anyone you add to your Contacts or Favorites lists: green means available, yellow means off-work or away from the desk, and red means they are busy and are not to be disturbed. A nice aspect of Lync is that it interacts with your Outlook calendar and sets your status automatically to “in a meeting” or “do not disturb” when it detects that you are busy. It is also highly accessible, as it can be accessed via other Microsoft applications such as Outlook, SharePoint, and Word.


Who Can Get a Lync Account?

If you are an employee or a student employee, you are automatically given a Lync account. To request that a person outside of these roles be given a Lync account, please e-mail byuisupportcenter@byui.edu.


How Do I Get Lync?

Lync is available for download for both Windows and Mac, through web access, and even on mobile devices. On-campus staff members – both full time and student – will be able to install Lync from this website. Here you can also find and download quick reference cards that will help you use the software to its fullest.


More Benefits of Lync

  • Constant contact: By hovering their mouse pointer over a person in their contact list, users can see that person’s calendar, location, and organizational structure. This allows users to search for experts with specialized skills at BYU-Idaho.
  • Multimedia capabilities: This feature allows users to quickly form groups in formal or ad-hoc meetings. These meetings may include video, application, and desktop sharing. Lync also allows users to switch between multiple video and audio devices during a conference.
  • Appropriate calling: Lync facilitates traditional phone calls and VoIP conversations, allowing employees to use their computers as soft phones. Lync also supports HD video calls.