What to do in the Event of a Printer Paper Jam
If the jam is easily visible and can be removed quickly and effortlessly, feel free to remove the jammed paper yourself by taking hold of it and slowly pulling it from the printer. If you cannot see where the jam has occurred, or do not feel comfortable fixing the jam on your own, please submit a ticket to IT. Someone will come by to help you. You can also call the BYU-Idaho Support Center at (208) 496-1411.