Acquiring a Cisco Phone at BYU-Idaho

Who do I contact?

To get set up with a Cisco phone at BYU-Idaho, please call the BYU-Idaho Support Center (BSC) at (208) 496 – 1411. Please have your name, location, and an account number ready prior to calling.

Ticket type:

Under IT Platform, select 'New, Service Request'. Use Phone: New

What is the phone acquisition process?

After you call the BSC and put in a request for a phone, a corresponding request ticket will be created. Soon afterwards, an IT employee will come to your location to set up and connect your new Cisco phone.