This article will walk you through how to authenticate into your account via a phone call.

When you log in to your account after two-factor authentication is implemented, you will be prompted to choose which authentication method you'd like to use – push notification, phone call, text message, or a secret passcode. If you do not have a smartphone, or perhaps a mobile phone at all, you may opt to use a phone call to a landline as your second method of authentication.


Authenticating Via Phone Call

To authenticate via a phone call:

1. Log in to your BYU-Idaho account.

B-Y-U-Idaho Log in screen

2. You'll be taken to the authentication method selection window. Click the box next to "Remember me for 30 days."

Click "Remember me for 30 days."

3. Click "Call Me." 

You will now receive a phone call asking you to verify that you are the person who is currently trying to access your account. Follow the over-the-phone instructions to verify that you are the person attempting to access the account.