This article explains how to authenticate from a Virtual Desktop Interface (VDI) connection.


Most on-campus computers will not require you to authenticate when logging in to your account; however, there are a few that will. These are Virtual Desktop Interface, or VDI, computers. VDI computers can be found in the library and at certain on-campus print stations. For more information about VDI, please check out our blog post "2-Factor Authentication and Virtual Desktop Interface (VDI)."

NOTE: Authenticating with a VDI connection does not work any differently than authenticating via a regular computer or mobile device.

Authenticating via Duo Push

1. Log in to your BYU-Idaho account.

2. Click "Remember me for 30 days."

3. Click "Send me a Push."

4.  A push notification will be sent to your phone asking you to verify that you are the person who is attempting to access the account. Open the notification and tap the green check mark when prompted in order to accept the login request.

Authenticating via Phone Call

1. Log in to your BYU-Idaho account.

2. Click "Remember me for 30 days."

3. Click "Call Me."

4. You'll now receive a phone call. Answer the phone and follow the over-the-phone instructions to verify that you are the person who is attempting to access the account.

Authenticating via SMS Text

1. Log in to your BYU-Idaho account.

2. Click "Remember me for 30 days."

3. Click "Enter a Passcode."

4. A blue bar will appear at the bottom of your screen. Click "Text me new codes" inside the blue bar.

9. A code will be texted to you. Enter the code into your computer, then click "Log in."