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3.1.1 - Windows Operating System (OS) Wired Connection

Because you have a wired connection on a Windows OS, make sure to follow these steps in order:

  1. Reset your BYUI password.
  2. Log out of the computer.
  3. Log back in, using the new credentials.

Don't worry, we'll be sure to remind you about these steps after the password is reset.

Password Reset Instructions