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iOS (Apple iPad/iPhone/iPod) Email Setup for Students

Need help with your email?
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The best configuration for Student email is to use "Exchange."
To change this setting on an iPad or iPhone do the following:

  1. Go to "Settings."
  2. Go to "Mail, Contacts, Calendars."
  3. Go to "Exchange."
  4. Go to "Add Accounts."

Student iOS Settings

  • Email: emailaddress@byui.edu. ex: jon13001@byui.edu
  • Username: username@byui.edu. ex: jjones2@byui.edu
    • Be sure to add "@byui.edu" to the end of your username.  This is the most common mistake people make at this point.
  • Domain: blank.
  • Password: enter your BYU-I password.
  • Server: www.outlook.com
    • Using "www.outlook.com" works for most users and has been tested with Office 365.
    • However, if this does not work you can also try using these instructions: 
      1. The server information can be different depending on the student.
      2. The server information is obtained by logging in to your student based email through your web browser.
      3. Once you are at your email page look at the information in the address bar.
      4. The server is listed after "http://" and ends with ".com" EX:  http://ch1prd0102.outlook.com/owa/?hm=1&wa=wsignin1.0

If you have further questions requiring technical support, return to the BYU-Idaho FAQ Page.