Hours: Monday-Friday, 7 AM to 11 PM; Saturday 11 AM to 11 PM - Call us: (208) 496-1411

How do I send a fax via email?


  • Anyone can send a fax via email using the following instructions.  
  • In order to receive a fax via email, you must first have a Personal Fax Number.
  • To request a number click here to fill out the Personal Fax Number Request form (BYU-Idaho Employees Only).
  1. Open a new e-mail message and address it.
    1. The fax is addressed using the To...line of the email message.
      1. Simply type 8 plus the fax number followed by @fax.byui.edu
        1. Examples:
          1. Campus: 84961234@fax.byui.edu
          2. Off Campus (Local):  83561234@fax.byui.edu
          3. Off Campus (Toll-Free): 818005281234@fax.byui.edu
        2. Outbound Long-Distance faxing from Outlook is currently broken.
          If you are using a calling card append that to the end of the number.
          1. Examples:
            1. Off Campus (Calling Card): 81801123456712345678@fax.byui.edu
              1. Alternate Method:
                1. Open Internet Explorer (mixed results using Chrome or FireFox)
                2. http://xenon/fax
                3. New...
                4. (Ignore any Security Warning for OmWebAddressBookU.ocx)
                5. Change Type to "Fax"
                6. Enter fax number
                7. Click "Add to List"
                8. Type subject, type message, then click "Send"
            2. Off Campus (Calling Card - International): 801122334455667712345678@fax.byui.edu
              1. Alternate Method: http://xenon/fax
      2. The To, From, Subject, and message body of the email message appear on the cover page of the fax. Fill in this information if you desire it to appear on the cover letter.
      3. Attach the document you would like to fax by clicking on the Insert menu and choosing File... or clicking the paper clip icon.
        1. Note: Attachments appear as subsequent pages behind the cover letter. 
  2. Click Send.
  3. You will receive a notification by e-mail whether the fax is delivered successfully or not.

To send a test fax use the HP FaxBack Test system by dialing 818884732963@fax.byui.edu

How do I receive fax to my department email?

  • You'll need a new department e-mailbox specifically for Fax or a designated person to rececive all fax. That person or mailbox will get a new number to which the Fax must be sent.
  • To request a number click here to fill out the Personal Fax Number Request form (BYU-Idaho Employees Only).

Is fax over email secure?

  • Yes.  AccuRoute by Omtool helps us achieve regulatory compliance - whether it's SEC 17(a), Gramm-Leach-Bliley, SarbanesOxley, or HIPPA - with complete tracking, storage, accessibility, and auditability.  Please check out this document for more specifics.

Hours: Monday-Friday, 7 AM to 11 PM; Saturday 11 AM to 11 PM - Call us: (208) 496-1411