Block/Allow Junk Email Filtering (SPAM) with Outlook @ BYUI

Hours: Monday-Friday, 8 AM to 5 PM Call us: (208) 496-9000

Junk | Block/Allow Using Outlook | Block/Allow Using OWA | Junk From Contacts | Quarantine | Report | Why am I getting Junk Mail (SPAM)? | Why am I sending Junk Mail?

You can choose whether to block/allow messages using Outlook.  If you'd like to block/allow using OWA, see this companion article.

Turning Filtering On/Off

  1. Open Outlook 2010/2013
  2. Click the Home tab
  3. Click the Junk drop-down arrow in the Delete group
  4. Click Junk E-mail Options...
  5. In the Junk Email Options dialog you will see many options regarding how incoming emails will be handled. There is no right/wrong way to set this.  

Adding Safe Senders

  1. Open Outlook 2010/2013
  2. Click the Home tab
  3. Click the Junk drop-down arrow in the Delete group
  4. Click Junk E-mail Options...
  5. Click the "Safe Senders" tab. Here you will click on the "add" button.
  6. In this next Dialog box you are prompted for a domain name, which can be something like @byui.edu. Basically anyone you trust to receive email from you can add them into your safe list which means when they send you an email they will go to your inbox and not to your junk email folder if they have been in the past. You can add a whole group of people if you trust them by just adding the whole domain, such as @byui.edu, or you can make it a specific person such as bob@byui.edu. Be careful though when you add someone they will be trusted, but you can remove the name later if you need too.

Adding Blocked Senders

    1. Open Outlook 2010/2013
    2. Click the Home tab
    3. Click the Junk drop-down arrow in the Delete group
    4. Click Junk E-mail Options...
    5. Once you have finished adding all the people you trust you can add all the people you know are spammers. This is pretty much the same way as adding people you trust but you have to select the "Blocked Senders" tab at the top, from here you can add people the same way as before, but this time these are people you know are spammers.
    Hours: Monday-Friday, 8 AM to 5 PM Call us: (208) 496-9000