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For there are many...who are only kept from the truth because they know not where to find it...​ D&C 123:12

Don't be kept from the IT truths.  Let us help you find them.

Sometimes questions don't come to mind until you're in a conversation.  Let us help you get that conversation started.  We'll be walking around campus from time to time looking to do Outlook Outreach.  Here are some other ways you can reach out to us before we might get to you:

  • Schedule a Personal Consultation.
  • Attend one of our Weekly Classes.
  • Send us an Email Message.
  • Chat with us.
  • Call us at (208) 496-9000.  If one of our front-line agents can't answer your question, simply ask to be escalated directly to the Email Team.
Hours: Monday-Friday, 8 AM to 5 PM Call us: (208) 496-9000
Give us Feedback!
  • While Outlook is the most-popular email app on campus, we also support the calendaring, tasks, and notes capabilites of that software; along with other productivity (Microsoft Office) and communications/messaging apps such as chat (LivePerson)fax, and instant messaging (Lync).
  • Brigham Young University - Idaho provides all users with an official email account.  
  • You are responsible to actively and regularly check your email account for any and all electronic correspondence from the University.
  • We do not provide any support for forwarding campus mail to a personal email account.  If you forward your BYUI email to your own personal email account, you are then responsible for all information sent and anythign lost through your personal email.

Email 101

Email Access

To access your my BYU-Idaho email (through a browser), simply login to my.byui.edu and then click the EMAIL tab.

Email Protection

Email Support

  • Knowledge Base Resources
    • Watch the links to the left or click through to any of the articles below.  As we get problems from our faculty and students that may apply to more people than we thought, we'll be making new pages as references for you to check out!  
  • Live Chat Support
  • Phone Support
  • Personal Visits
    • Want to set up an appointment for us to work with you (or your department) to get help with your email?
      When things get busy and your Inbox starts to fill up, some of our organizational and filtering techniques can save you time and worry when you're working through those busy mail loads to keep you organized properly. Set up a Personal Consultation with us today to get your department on track with email!
  • Classes

Heard about Office 365?  Want to learn more? Click here.

Hours: Monday-Friday, 8 AM to 5 PM Call us: (208) 496-9000

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