I.T. Core services are generally behind the scenes. The portfolio works on supporting, upgrading, and maintaining internal projects and resources as well as projects and resources within the three other portfolios. I.T. Core improves reliability in both hardware and software. Redundancy - a method of business continuity - is implemented in nearly everything we do.
Our services cover network connectivity, Internet Service, Application and Service Hosting (Computer Resources), data storage and recoverability, Database Management, Authentication Service, Telephone Service, and e-mail.
Current Projects & Initiatives:
Network Redundancy Enhancements
A fiber network runs throughout the BYU-Idaho campus, connecting all buildings and computing facilities and resources. The wired campus network is necessary for the wireless network to function. As technical services and resources become more critical and integral to all functions, redundancy in the fiber network becomes more critical. A multi-year project is in process to create redundancy throughout the campus fiber network, connecting buildings and facilities to each other through multiple paths. This will allow campus facilities to continue functioning in the event of a pathway failure.
This Fall, Information Technology will be launching a new SharePoint 2013 platform. This platform will be designed to facilitate the content sharing, collaboration, and reporting needs of BYU-Idaho employees working in departments and teams. Some of the features that will be available at launch include:
- Improved navigation and search to make finding assets easier than ever before.
- Enhanced reporting capabilities, including the ability to create dashboards that are integrated into your own department intranet sites.
- A new governance model and training program that will help departments maintain cohesive site collections.
- New SharePoint 2013 features including a cleaner look and feel, additional browser support, and enhanced online document editing with Office Web Apps.
Wireless Network Upgrades
The original BYU-Idaho Wireless Network was installed in phases from 2006 through 2010. The concept behind this first generation of the Wireless Network was "pervasive coverage" of the campus, which means that an attempt was made to make a reliable wireless signal available as much as possible throughout all campus buildings. No attempt was made to make the signal available outside. The original equipment started reaching end of life in 2012, so replacements started to take place at that time. The first phase of the wireless network upgrade in 2012 included the women's dorms, University Village and the Rigby and Biddulph office buildings. The second phase was in 2013, and included the Kimball, Smith, Spori and Ricks Buildings. This phase is complete.
The concept and design with this generation of the Wireless Network is to provide functionality and capacity in all teaching spaces, such as classrooms and labs. Pervasive coverage of all other locations inside buildings is also part of the design. It is assumed that each person will be carrying on average 1.5 mobile devices that will be attempting to connect to the Wireless Network, so the design took this into consideration. This generation of the Wireless Network is being implemented using wireless arrays supporting the latest wireless technologies. The third phase of the Wireless Network Upgrade will take place in 2014, when the remainder of campus buildings will be upgraded to the new equipment and design. The Manwaring Center and BYU-Idaho Center have newer wireless equipment, so they will not be upgraded until at least 2015.