This article will walk you through the process of setting up 2FA for your account without using the Duo Mobile app.

NOTE: The instructions below are only for those who do not wish to use Duo Mobile's push notifications as their authentication method. We recommend push notifications, as they are the easiest and fastest way of authenticating; however, if you do not have a smartphone or do not wish to use push notifications, you can authenticate using a passcode sent through text messaging or a phone call.


Setting Up 2FA Using a Passcode Sent Through Text Messaging

1. Sign in to your BYU-Idaho account on the day 2FA is implemented.

Step 1 Image

2. Click the box next to Remember me for 30 days.

3. Click Enter a Passcode.

Step 3 Image

4. You will receive a text message to the phone number that you previously entered in Workday. The text message will a contain a passcode. Enter the passcode to access your account.

Setting up 2FA via Phone Call

1. Sign in to your BYU-Idaho account on the day 2FA is implemented.

Setting up 2FA via Phone Call Step 1 Image

2. Click the box next to Remember me for 30 days.

Setting up 2FA via Phone Call Step 2 Image

3. Click Call Me.

4. You'll receive a phone call from Duo Security. Answer the phone and follow the over-the-phone instructions to access your account.