Objectives and Information

The Five Dysfunctions of a Team Course is based on Patrick Lencioni’s book, “Five Dysfunctions of a Team”. The book reveals the basics of teamwork by using a leadership fable, a story of a technology company that is struggling to grow and find customers. Throughout the fable the five dysfunctions of their team become evident.

The 5 Dysfunctions
  1. Absence of Trust – caused by team members being unable to show weakness, vulnerability and openness.
  2. Fear of Conflict - lacking trust results in teams that are incapable of having unfiltered, passionate debates about things that matter, causing team members to avoid conflict, replacing it with an artificial harmony.
  3. Lack of Commitment - without conflict, it is not easy for team members to commit and buy-in to decisions, resulting in an environment where ambiguity prevails.
  4. Avoidance of Accountability - without commitment, you can’t have accountability: “people aren’t going to hold each other accountable if they haven’t clearly bought into the plan.”
  5. Inattention to Results – without accountability, team members naturally tend to look out for their own interests, rather than the interests of the team.