5 Dysfunctions of a Team
The Five Dysfunctions of a Team Course is based on Patrick Lencioni’s book, “Five Dysfunctions of a Team”. The book reveals the basics of teamwork by using a leadership fable, a story of a technology company that is struggling to grow and find customers. Throughout the fable the five dysfunctions of their team become evident.
- Absence of Trust – caused by team members being unable to show weakness, vulnerability and openness.
- Fear of Conflict - lacking trust results in teams that are incapable of having unfiltered, passionate debates about things that matter, causing team members to avoid conflict, replacing it with an artificial harmony.
- Lack of Commitment - without conflict, it is not easy for team members to commit and buy-in to decisions, resulting in an environment where ambiguity prevails.
- Avoidance of Accountability - without commitment, you can’t have accountability: “people aren’t going to hold each other accountable if they haven’t clearly bought into the plan.”
- Inattention to Results – without accountability, team members naturally tend to look out for their own interests, rather than the interests of the team.