Definition:

Emotional intelligence can be defined as being smart about your feelings. “Emotional intelligence is the ability to identify and manage your own emotions and the emotions of others. It is generally said to include three skills: emotional awareness; the ability to harness emotions and apply them to tasks like thinking and problem solving; and the ability to manage emotions, which includes regulating your own emotions and cheering up or calming down other people.”

  • Psychology Today
Quotes:

When dealing with people, remember you are not dealing with creatures of logic, but with creatures of emotion. – Dale Carnegie

No one cares how much you know, until they know how much you care. – Theodore Roosevelt

It is very important to understand that emotional intelligence is not the opposite of intelligence, it is not the triumph of heart over head--it is the unique intersection of both. – David Caruso

When you listen with empathy to another person, you give that person psychological air. – Stephen R. Covey

The first and best victory is to conquer self; to be conquered by self is, of all things, the most shameful and vile. – Plato

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