BYU-Idaho Learning Model
  • Prepare: Spend at least 30 minutes thoroughly studying the information listed below.
  • Teach One Another: Spend 10-15 minutes teaching the associated principle to an individual or group.
  • Ponder and Prove: Reflect on each principle and complete an improvement goal.
Questions to Consider
  • Why should we care about the quality of our telephone etiquette?
  • How is my telephone etiquette?
  • What am I going to do to improve?
Using the Campus Telephone System (CISCO)