BYU-Idaho Learning Model
- Prepare: Spend at least 30 minutes thoroughly studying the information listed below.
- Teach One Another: Spend 10-15 minutes teaching the associated principle to an individual or group.
- Ponder and Prove: Reflect on each principle and complete an improvement goal.
Questions to Consider
- Why should we care about the quality of our telephone etiquette?
- How is my telephone etiquette?
- What am I going to do to improve?
Resources to Read and Highlight