Customer Service Training


    Principles         Get Certified         Office Etiquette

How's your customer service?

(Click here to access more customer service videos.)

"A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it." -Mahatma Gandhi

"Only a life lived in the service to others is worth living." -Albert Einstein

"There are no traffic jams along the extra mile." -Roger Staubach

Excellent Customer Service Resources: 

Customer Service Resources99 Legendary Customer Service Quotes 
Customer Service: We're in The "People" Business

Customer Service Tips
The Customer Service Hall of Infamy
Telephone Etiquette and Customer Service Training  
Tips on What Customers Want
Ways to Show Your Customers That You Care