Principles                  Get Certified                  Office Etiquette

How's your customer service?


Click here to access more comedic customer service videos!


"A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it." -Mahatma Gandhi


"Only a life lived in the service to others is worth living." -Albert Einstein


"There are no traffic jams along the extra mile." -Roger Staubach


Customer service resources:                                                                                                                     

Customer Service Resources

99 Legendary Customer Service Quotes - See what the some of the greatest organizational leaders think about customer service
Customer Service: We're in The "People" Business

Customer Service Tips
The Customer Service Hall of Infamy
Telephone Etiquette and Customer Service (PDF Document)
Tips on What Customers Want
Ways to Show Your Customers That You Care 

BYU-Idaho Phone System - Online Instructions for the CISCO telephones
Cisco Voip Trainer: http://voiptrainer.byui.edu/Voiptrainer/7965-byu/SWF/index.html#/intro