Retiree Access

In retirement, you are still able to use key services such as your email and personal account, but will not be able to access them in the same way as you did as an employee. You no longer have access to, so access to these systems will have to be done through various other methods.

Please click the service you would like to access below for detailed instructions on how to do so.

Email can be accessed in a few different ways. The University uses Outlook as its email provider, so any outlook app or program that you have downloaded to your computer or device will allow you to access to your email.

If you do not have a program or app, you can follow these steps:

  1. Go to
  2. On the right hand side of the screen type in your email
  3. The website will redirect you to a sign on for BYU-Idaho services. Type in your BYU-I username (not your email) as well as your password, and click submit.
  4. This will bring you to a main landing page for Office 365. Click on the icon of the square in the top left corner of the screen, and select “Mail”, and this will bring you to your email.
  5. From this point forward, you should be able to log in by simply clicking on your username from

Retirees are still eligible for expenses such as cell phones and event tickets to be charged to their employee account.

Click here and enter your BYU-Idaho username and password to log in

You may be receiving income from your retiree benefits from BYU-Idaho, and will need to be able to access pay information. You should be receiving paper copies of your payslips in the mail that detail how much you are receiving in retirement income. If you are not, or if you need pay information from a previous timeframe, you can call the Payroll main office at (208) 496-1990, or email them at

Retirement Questions

Questions about retiree medical, dental, life insurance, and retirement income will be best received by DMBA. They become the main source of financial and medical information at retirement, and in some instances will not even accept calls from BYU-Idaho in behalf of retirees, preferring instead to have the retiree contact them directly.

You can contact DMBA by calling 1-800-777-3622. You can also email questions to or chat online with them through the DMBA website.

Retirees are more than welcome to contact the BYU-Idaho benefits department, who can assist in answering or directing questions. You can reach them at (208) 496-1711 or by emailing Retirees can also contact this number to schedule an appointment with the DMBA Financial Planner, who can further assist them with financial management post-retirement.

For general benefits information, visit BYU-I Human Resources - Benefits.