Apartment Managers Roles and Responcibilities

Managers play a critical role in the lives of BYU-Idaho students and significantly contribute to the university’s mission to build disciple-leaders. The realization of this mission is contingent on managers fulfilling their stewardship within BYU-Idaho approved housing to create and foster a culture in which students learn and live the principles of Zion in their apartments and homes.

The Role of Approved Housing Managers

Manager Studying“Apartment managers play a very interesting role in Student Living. They are expected to internalize the principles of Student Living in their own personal lives. We want them to live the principles in their lives so they’ll recognize the principles in the students that they work with. They also play the role of teaching because they have many interactions with students. In that context we want those managers to be teaching, coaching, guiding the students—helping the students make progress and learning how to apply the principles of Student Living in their lives. That’s why we expect our managers to live those principles themselves and not only understand them but put them into practice in their personal lives.” -President Kim B. Clark, October 2014

The following resources will help managers teach students correct principles and coach, guide, and encourage them to consistently apply these principles in their apartments and throughout the property.

  1. Student Living Guidebook
    As the official model for apartment life at BYU-Idaho, managers must be intimately familiar with Student Living. The Student Living Guidebook clearly and thoroughly describes the purpose, principles, and desired outcomes of Student Living, outlines the role and expectations of managers within the context of Student Living, and includes educational materials for teaching and reinforcing the key principles associated with gospel-centered apartment life.
  2. For the Strength of Youth
    The doctrines, standards, and guidelines relating to agency and accountability, dress and appearance, entertainment and the media, language, honesty, etc., can strengthen managers’ ability to teach and counsel students with power and clarity.
  3. Approved Housing Guidebook
    Practical ideas and suggestions regarding Student Living Meetings, clean checks, check-in/check- out procedures, behavior intervention, etc., can increase the overall influence and effectiveness of managers.
  4. The Ensign, Preach My Gospel, and Teaching, No Greater Call
    represent additional materials that managers can utilize to teach and coach students and/or to improve their ability to teach effectively.

Teaching the Principles of Student Living

Manager teaching students of BYU-IdahoManagers are expected to model and teach the principles of Student Living through both formal and informal interaction with students. This expectation requires a consistent, constant, and deliberate effort among managers to seize every opportunity to teach. These opportunities may come in a variety of settings and through a variety of interactions with students. The list below outlines a few ways in which managers can teach the principles of Student Living in an effort to foster a culture of Zion throughout the property.

  1. Welcome letters to students and parents.
  2. Student Living meetings at the beginning of each semester.
  3. Tours for prospective tenants.
  4. Check-ins for current students.
  5. Clean checks.
  6. Emails, texts, flyers, newsletters, etc.
  7. Lounge and/or apartment décor (e.g, pictures, vinyl lettering, framed designs or documents, etc).
  8. Website.
  9. Training meetings with student employees.
  10. Property-sponsored activities or events.

Behavioral Intervention

Guide to Behavioral intervention

Managers have the responsibility to promptly respond to observed or reported behavior that violates Apartment Living Standards or the Honor Code. Managers must also appropriately intervene in cases when behavior becomes disruptive or can be characterized as troubled or distressed. Illegal or unlawful behavior should be reported to the police immediately. This includes involvement in drugs, alcohol, theft, violence, etc.

This chart provides guidance to managers as they determine when and how to intervene.

Violations of Apartment Living Standards or the Honor Code

When a manager witnesses or hears about any behavior that violates Apartment Living Standards or the Honor Code, he/she is expected to address the situation in a way that not only puts a stop to the behavior but also teaches principles that can consequently guide future conduct. Violations of Apartment Living Standards and/or the Honor Code may also require a referral to the bishop or the Student Honor Office. If possible, meet with the student(s) involved and let them know that you will be speaking to the proper authorities. Encourage students to go to the bishop and/or the Student Honor Office on their own, but never do so without personally following up to ensure that contact has been made and that the proper authorities are aware of the situation.