Manager Roles and Responsibilties
"Apartment managers play a very interesting role in Student Living. They are expected to internalize the principles of Student Living in their own personal lives. We want them to live the principles in their lives so they'll recognize the principles in the students that they work with. They also play the role of teaching because they have many interactions with students. In that context we want those managers to be teaching, coaching, guiding the students-helping the students make progress and learning how to apply the principles of Student Living in their lives. That's why we expect our managers to live those principles themselves and not only understand them but put them into practice in their personal lives."
-President Kim B. Clark, October 2012
The following resources will help managers teach students correct principles and coach, guide, and encourage them to consistently apply these principles in their apartments and throughout the property.
- Student Living Guidebook
As the official model for apartment life at BYU-Idaho, managers must be intimately familiar with Student Living. The Student Living Guidebook clearly and thoroughly describes the purpose, principles, and desired outcomes of Student Living, outlines the role and expectations of managers within the context of Student Living, and includes educational materials for teaching and reinforcing the key principles associated with gospel-centered apartment life.
- For the Strength of Youth
The doctrines, standards, and guidelines relating to agency and accountability, dress and appearance, entertainment and the media, language, honesty, etc., can strengthen managers' ability to teach and counsel students with power and clarity.
- Approved Housing Guidebook
Practical ideas and suggestions regarding welcome meetings, clean checks, check-in/check-out procedures, behavior intervention, etc., can increase the overall influence and effectiveness of managers.
- The Ensign, Preach My Gospel, and Teaching, No Greater Call represent additional materials that managers can utilize to teach and coach students and/or to improve their ability to teach effectively.
Teaching the Principles of Student Living
Managers are expected to model and teach the principles of Student Living through both formal and informal interaction with students. This expectation requires a consistent, constant, and deliberate effort among managers to seize every opportunity to teach. These opportunities may come in a variety of settings and through a variety of interactions with students. The list below represents a few ways in which managers can teach the principles of Student Living in an effort to foster a culture of Zion throughout the property.
- Welcome letters to students and parents
- Welcome meetings
- Tours for prospective tenants
- Check-ins for current students
- Clean Checks
- Emails, texts, flyers, newsletters, etc.
- Lounge and/or apartment décor (e.g, pictures, vinyl lettering, framed documents, etc).
- Training meetings with student employees
- Property-sponsored activities or events