Students who claim they were wrongly booted or towed in an approved housing unit will be allowed to submit an appeal to the Housing & Student Living Office within 10 days of the violation.
Parents and other visitors are not eligible to appeal, but a student may appeal on their behalf. Some preliminary questions the student should address:
A student submits an appeal and will meet with a Housing & Student Living administrator to discuss the situation. The student should bring all documentation (parking permits, copy of the violation receipt, etc.) when meeting with the Housing & Student Living administrator. To set up an appointment to discuss your off-campus parking appeal, please contact the Housing & Student Living Office at (208) 496-9220.
To resolve parking concerns, students take part in the Housing & Student Living Mediation and Arbitration process. Throughout the course of the process the apartment manager and towing/booting company may be contacted for additional information. If a resolution cannot be reached through mediation, the matter will be evaluated in the arbitration process.
The arbitration panel will consist of an impartial student without connection to the case, a university administrator, and an approved housing landlord to ensure a balanced perspective. Those present at the hearing will include the student in question, the towing company, and a representative from the housing unit in/from which the vehicle was booted/towed. Hearings may occur on a monthly basis, or as needed.
It is anticipated that one of the following judgments would be rendered at the conclusion of the hearing:
Other judgments may be considered according to the panel's discretion.