Computer Help Desk – BYU–Idaho

"...when we are involved in
the work of the Lord, the obstacles before us are never as great as the power behind us." Elder Dallin H. Oaks

I-Learn Help

I-Learn Test (Assessment) Guide

An instructor cannot open an assignment I uploaded

When trying to watch a video, I am prompted for my username and password

Text I submitted for a test, Self & Peer Assessment, Wiki, or Blog (Journal) is garbled or missing

I was booted out of my I-Learn quiz

How do I log into my online course?

Error on initial I-Learn page (portal)

I get a blank screen when logging into I-Learn

Kyle

Help Desk Information

Walk In: Located in 10 McKay Library Basement
On Campus: 3550
Off Campus: 208-496-3550
1-866-237-5195 (toll free)
Email: helpdesk@byui.edu
Open Mon-Sat 8am-9pm