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I get a blank screen when logging into Blackboard

 

If you are trying to log into Blackboard, and just get a blank page, it is typically occurring because your computer is logged into some campus resource (like "my.byui.edu").  To take care of this problem, do the following:

 

Step 1.  Close down all Internet Explorer browsers.

 

Step 2.  Open a new Internet Explorer browser.

 

Step 3:  Go to the school homepage.

 

Step 4: Click on "Quick Links".

 

Step 5: Click on "Online Learning".

 

Step 6: Click on "Log In".

 

Step 7: Enter your Net ID and password.

Kyle

Help Desk Information

  • Walk In: Located in 310 McKay Library
  • On Campus: 3550
  • Off Campus: 208-496-3550
    1-866-237-5195 (toll free)
  • Email: helpdesk@byui.edu
  • Open Mon-Sat 8am-9pm