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University Message

Help Desk (Technology)



If myBYUI is down, I-Learn and Email may be reached using the following direct links:
I-Learn | Email (Employee) | Email (Student)

Retirees may access the following:


Financial Services Account | Email


On Campus Walk-in Support:

  • Walk-in: Located in 322 McKay Library
  • Hours of operation: Mon-Fri: 7:00 am – 9:00 pm
  • Weekend hours: Sat: 9 am - 5 pm

On and Off Campus Phone (Call 9000) and Chat Support:

  • Off Campus: 208-496-9000 or 1-866-237-5195 (toll free)
  • Hours of operation: We are always open except on Sunday from 2:00am to 6:00pm.
  • Email: helpdesk@byui.edu

Let Us Help You


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