"From and "Direct Reply" to options
Introduction
The "From" option and the "Direct Reply to" option are only accessible from Outlook. You will not be able to access these options through BYU-I web page. These options will alert you to see who is sending the message “From” and also how to set up a way where you can send an email and direct all the replies from that email to another address, or to a non existing email. This option requires the permission from I.T. department.
Open Outlook.
On Outlook select "New Email" and then when this page comes up select "Options"
Once you select "Options" you can add to your outgoing email the "BCC" and "Show From" option. The "BBC" option will save you a Blind Carbon Copy of every email that you send with this option. The "Show From" will let the recipients of your email know who is sending the email, or who the email is from. So, you can select another email (if you have access to one) to the “From” box and this will tell people that the email is not send from you personally, but from another email that you select.
When you select “New Email”, on the top right of the page select the “Direct Replies To” option. This option will enable you ta make all the replies of an email that you send to be directed to another email or to an non existing email. If you send an email and you do not want to get replies from recipients, check the box “Have Replies Sent To” select the name or the email that you want the replies to be send. You can also select a non existing email. This options will have to be selected every time you open a new email. In addition, you must have to request the authorization to do this, and I.T. must configure security for it. As a side note, if you view multiple accounts, sending as another email address still puts mails in the "Sent Items" of the primary user.
Here is an example on how the Direct Reply works. I want to send an email to my office or department employee/employees, but instead of writing from my email I put the email that I have access to, my department email. I write that on the “From” box. If you prefer for people to reply but not to the department email address or the one that you put in the first place, go to “Direct Replies To” and check the box “Have Replies Sent To” and select the email that you want the recipients to reply to. Example noreply@byui.edu
When you send an email with the above criteria, here is how it looks like when the email goes to a specific person or to a group of people. Here is what recipients see.
Here is how it looks like when recipients want to reply to the email that you just send. As soon as they click “Reply” Outlook automatically puts the address that you selected to reply, on the “Reply” box. So the email that recipients are going to send, is not going to the original sender.
