Frequently Asked Questions
Q: Am I eligible for VA Benefits?
A: Call the toll-free VA Education Phone number: 1-888-442-4551 (press1, then 0 for an operator), or go to the VA Education Web Site. The benefit programs change frequently, so it is best to refer directly to VA for questions about the programs.
Q: Where are my benefits check sent?
A: VA benefit checks are sent directly to the address the student has indicated on the application or that is shown on the certification. Benefit checks are NOT paid to the school. The money is intended to help defray educational expenses, but does not have to go directly toward tuition costs; it can be used any way the student wants.
Exceptions:
Chapter 31: These benefit payments are sent as 3rd party billing. The tuition, fees, and sometimes the parking are billed directly to the VA. VA is also billed directly for books, and certain supplies listed on an approved list of supplies provided by the VA Vocational Rehabilitation case manager. Supplies not on the list may require special approval.
Direct Deposit: Chapter 30 and Chapter 1606 students can arrange to have their benefit checks deposited directly into their bank account by electing direct deposit. This is advisable since it eliminates the possibility of a check going to the wrong address or being stolen. The student can call the toll-free number and make arrangements with a VA representative. Note: They still have to mail in the monthly certification form.
Q: How long am I eligible for benefits?
A: Eligible students receive 36 months of full time VA education benefits. This does not mean they have to go to school full time. They can receive ½ time benefits over a period of 72 months, for ¾ time they get 48 months, etc.
If you are unsure how many months remain, call VA, and ask exactly how much your full-time benefits will be. There are many different programs with different "kickers" or additional benefits so it is best to ask VA rather than guess.
Exceptions to the 36-month rule:
* Chapter 35 - have 45 months of eligibility
* Students with eligibility under more than one program - have 48 months
Q: How long do I have to use my VA Benefits?
A: Eligible veterans have 10 years from their date of discharge to use their education benefits. If a veteran has any doubt about eligibility urge them to call the toll-free VA Education Phone number: 1-888-442-4551, or go to the VA Education Web Site.
Q: Who processes Tutition Assistance?
A: The BYU-Idaho Accounting office will bill your unit after the unit submits the required forms. Your unit will send the money directly back to the Accounting office.
Q: Where can I get Tuition Assistance forms?
A: Your unit commander should provide these to you.
Q: I have not received my "kicker". Who should I contact?
A: Judy Groner is the contact for this information. She is located in the Boise Guard/Reserve office and can be contacted at (208)272-3761 or judy.groner@ld.ngb.army.mil.
Q: Where can I access my VA file forms (NOBE, DD214, etc.)?
A: Integrated Personnel Electronic Records Management System (I-PERMS) www.army.mil/ako/
