Travel Emergencies

Revised:    September 4, 2012

Procedures

1. In the event of a medical emergency, go immediately to the nearest physician or hospital. In the event of an injury or sickness that is not an emergency, contact GeoBlue Worldwide before seeking medical attention. For all nonmedical emergencies and security concerns contact GeoBlue Worldwide. They will evaluate the situation and provide services accordingly. GeoBlue Worldwide can be reached 24 hours a day, 7 days a week by calling them collect at +1.610.254.8771.  

2. If students have conduct problems, become ill, hospitalized, involved in accidents, or die, University Security should be contacted immediately at 1-208-496-3000. They in turn should notify the following individuals:

             I.       For Academic Travel:
                      Leesa Allen: Travel Administrator
                      Office:          1-208-496-1974
                      After Hours:  1-208-243-2604 
                      Cell:             1-208-351-6508
                      allenle@byui.edu

                       For Non-Academic Travel:
                      Kip Harris: Dean of Students 
                      Office:  1-208-496-9200
                      Home:  1-208-356-7738
                      Cell:     1-208-313-6086
                      harrisk@byui.edu

                       For Employee Travel:
                      Eric Harmston: Safety Officer 
                      Office: 1-208-496-3053
                      Home: 1-208-745-0556
                      Cell:    1-208-201-1832
                      harmstone@byui.edu

              II.     Travel Office
                     Jeorgette Requiron: Travel Services Coordinator
                     Office: 1-208-496-2340
                     Cell:    1-208-313-5660
                     requironj@byui.edu

             III.     Financial Services
                    Tyler Andreasen: Risk Management Coordinator
                    Office: 1-208-496-1972
                    Cell:    1-208-569-6516
                    andreasent@byui.edu

To expedite insurance claims management include the name of the participant, a description of the sickness or injury, what care has been received, and the name and contact information of the GeoBlue representative that is coordinating the care.

3. Financial Services will work with GeoBlue Worldwide, the claimant, tour group leaders, and any other necessary parties to ensure the claim is processed in a timely fashion.

4. The student may need to complete reimbursement forms to process the claim.  GeoBlue Worldwide typically submits payment to the student who then reimburses the University.  The department sponsoring the travel is responsible to ensure that reimbursement is received from the student.